Holiday Inn Portsmouth Downtown

We knew as we made our reservation that the hotel was being completely remodeled. They even called me to tell me the elevator would not be working during our stay. I applaud them for their customer service attitude. What I CANNOT applaud them for are their efforts in remodeled room configurations. 1. The walls between rooms are paper thin which allows conversations from next room to be heard. A group(at least four) of young men in next room were partying until 11:45 pm where their cursing and loud conversations kept us awake. 2. The remodeled configuration does not include a hanging closet. There are two “coat hooks” on a wall which I guess you are supposed to hang items on. You “might” be able to hang two hangers on each wall hook. I agree long closets are not necessary but a small open closet with room to hang six or so items is not a luxury that can be eliminated. 3. The bathroom has been reduced in size to where standing in the tub/shower I can touch the facing wall. The commode is a mini size and is low in height. The toilet paper holder is so close to the commode that it is difficult to sit on the commode!!! 4. Finally. The rack room price was NOT justified by the facility. Even after the completion of remodeling. I must say the room was very clean, the staff were friendly and there is ample free parking. Another couple in our party indicated they had stayed the previous week in a remodeled Holiday Inn in Buffalo and the room was exactly like ours (including pictures on the wall) with the exception it had a small open closet. Judging by that this must be a new Holiday Inn “standard” configuration. Someone at corporate that set this “standard”must realize the needs of travelers, not just the financial impact.

The hotel is very nice. Staff is very nice and accommodating. But the pool was down the entire time we were here.

Staff always greeted us as we came in and they were very helpful. The lobby area was nice with free coffee/ tea/ water. The pool area was nice as well. Our room was very comfortable and clean. The hotel was very conveniently located for walking around the downtown area. They have a restaurant on site, so there's no complimentary breakfast, but the hotel is within walking distance of a number of good breakfast spots. The only downside was that there was some dust and noise from renovations, but that's just a temporary thing.

It was not disclosed that the property was undergoing restoration. The pool and hot tub were drained and unavailable, the room had stains on the couch and was dirty. Parking was it was hard and it was inconvenient to load and unload. Service at the front desk and restaurant were good but upon a request for an extra blanket it never arrived. Definitely not worth the price right now.

This is about the 5th time we've stayed here while visiting Portsmouth. The room and bed is comfortable and both the sink and shower have good water pressure and drain well. While the tub/shower has a grab bar, there are no skid strips or bath mat in the tub, which made it a little slippery. The room amenities include a mini fridge, microwave, coffee maker and room darkening blinds. As usual, we went to the Ribber for an excellent dinner and then down to Patties and Pints for an after dinner drink. The pool was closed and parking was limited due to hotel renovations. The hotel has a bar/restaurant, but we were too late to make breakfast, as it is only served until 10:00 am. It is also within walking distance to the Flood Wall Murals, which are beautiful.

The property is old, worn out, dirty, the white towels are yellow and they smell. $150.00 a night is ridiculous, this property should be $59.00 a night.

The staff members are fantastic -- very nice people!

Good place to stay in downtown Portsmouth. Within walking distance of the river, floodwall murals, restaurants, Portsmouth Brewing. Room was comfortable and quiet. Lots of cable channels, a Keurig coffeemaker, fridge and microwave. There's coffee in the lobby 24/7, and free USA Today. The fitness center is near the pool and has a couple cardio machines, free weights, a bosu ball and balance ball. There's and onsite restaurant/bar that serves breakfast.

Some of the furniture was damaged. Shower didn’t have great water pressure. Pool and the bar closed too early. It would be nice to have an outdoor patio