Guest User
February 18, 2024
Arrived to a bathroom full of black mold, a musty-smelling room and heat running full blast. We found that it was impossible to regulate the temperature in the room. The hotel is terribly maintained. Trash overflowed from every can in the lobby area. We asked for a different room and there was nothing available to comfortably accommodate our family of four, so we packed up and made the 1.5 hour drive back home to Chicago at almost midnight rather than spend a sleepless night here. We have Marriott Ambassador status and stay at many Fairfield and Residence Inns on family road trips. This was the worst. It is not to Marriott standards in any way. Do not stay.