Lochside House Hotel & Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in New Cumnock

Lochside House Hotel & Spa

Health Protected
#1 of 4-star Select Hotels in East Ayrshire
New Cumnock, New Cumnock, KA18 4PN, United Kingdom
Show on Map
Located in Cumnock, Lochside House Hotel & Spa is within a 15-minute drive of New Cumnock Golf Club and Dumfries House. This upscale hotel is 9.2 mi (14.8 km) from Barony Colliery and 20.7 mi (33.3 km) from Dick Institute.Show More
We Price Match
hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 51 Reviews
Amenities
SaunaSpaMassage RoomPrivate ParkingFreeBarRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Glasgow Prestwick Airport
(33.6 km)
Landmarks: Glenafton Athletic F.C.
(1.7 km)
Landmarks: New Cumnock Path Network
(1.8 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Classic Double Room
6

Classic Double Room

1 Double bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Hair Conditioner
Shampoo
Room Details
Check Availability
Garden Family Room
6

Garden Family Room

1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Private Toilet
Hair Conditioner
Shampoo
Soap
Room Details
Check Availability
Executive Double/Twin Room
4

Executive Double/Twin Room

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Private Toilet
Hair Conditioner
Shampoo
Soap
Room Details
Check Availability
Executive Family Room
4

Executive Family Room

1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Shade Curtain
Bedding: Blanket Or Quilt
Room Details
Check Availability
Classic Family Room
4

Classic Family Room

1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Shade Curtain
Bedding: Blanket Or Quilt
Room Details
Check Availability
Cygnet Suite
4

Cygnet Suite

1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Hair Conditioner
Shampoo
Room Details
Check Availability
Lowes Suite
7

Lowes Suite

1 Double bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Hair Conditioner
Shampoo
Room Details
Check Availability
Double/Twin Room Garden
6

Double/Twin Room Garden

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Shade Curtain
Bedding: Blanket Or Quilt
Room Details
Check Availability
Luxury House, 2 Bedrooms, Hot Tub, Lake View
8

Luxury House, 2 Bedrooms, Hot Tub, Lake View

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Details
Check Availability
Creoch Family Suite
4

Creoch Family Suite

1 Sofa bed and 1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Shade Curtain
Bedding: Blanket Or Quilt
Room Details
Check Availability
Hide Room Types

Guest Reviews(51)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 23, 2024
Check in was tedious for a start. Took ages. How can you have a remote wedding venue with no charging points? loads of guests will need them and probably wouldnt want to leave their cars, premium or not, charging in the suggested two neighbouring villages overnight and I am sure you know what this means! Its Just like a wedding factory falling short of pheonix nights. Just come and spend as much money as possible then beat it. The quality of breakfast items is just poor, not only that, there is a supplement for pancakes or eggs benedict. How do you get to a supplement for these dishes vs a full breakfast? The sausages, black pudding, orange juice (worst ever, more like cordial) really beggars belief. Rough, Rough ,Rough. If you are attending a wedding here, be mindful of your ensuing shafting. Nice Toilets by reception though.
G‍r‍e‍n‍v‍i‍l‍l‍e
February 17, 2024
Truly amazing experience , great service and friendly staff.
R‍a‍c‍h‍a‍e‍l
February 15, 2024
Breakfast was very good and good selection. Room was a brilliant size and the spa facilities were great. Would be nice to have complimentary water within the room
S‍h‍a‍r‍o‍n
February 10, 2024
Beautiful lodge, amazing stay from start to finish. Will definitely be back
_‍m‍a‍r‍y‍p‍1‍9‍7‍7
March 26, 2024
Rooms are clean, well furnished and cosy. Lovely outlook over fountain, beautiful views and great staff. The star of the show is the restaurant. As a vegetarian I was very impressed that for once I was given a separate menu for vegetarians. Fantastic, as this happens so rarely!! Professional chefs not based at Lochside please take note, a lot of vegetarians are absolutely bored stiff with the usual unimaginative offering of risotto or tomato pasta usually squeezed onto the menu between meat and fish !!Tonight I enjoyed delicious tempura vegetables with a light and crispy batter followed by chickpea en croute served with perfectly cooked al denté vegetables. Absolutely delicious !! Thank you.
E‍x‍t‍r‍a‍o‍r‍d‍i‍n‍a‍r‍y‍8‍2‍6‍1‍7‍8
February 15, 2024
Ok what to say about our stay? From the Lowes suite we stayed in, to the bar and restaurant. I can only say one thing. “They just do everything right”All the staff are a credit to the hotel At tentative and professional. The grounds and views are great also
h‍e‍a‍t‍h‍e‍r‍h‍X‍7‍0‍1‍3‍J‍A
February 15, 2024
Beautiful hotel our room was lovely and the bed was so comfortable. Our evening meal was absolutely amazing:) Everything about or stay was perfect could not fault in any way. I would definitely recommend for a relaxing get away. Will return in the future thank you to all at Lochside.
m‍a‍n‍o‍n‍s‍p‍o‍t
February 8, 2024
We went here with a voucher we were given for overnight stay plus dinner,bed and breakfast on probably the worse night of the winter so far.We were given room 5 upstairs and the first thing I noticed when entering room was the creaking floorboards in our room and could hear the same from people moving around next door.Room was lovely but when I went round the side of the bed the floor was soaking,I thought maid must have spilled something but next morning it was the same.I reported it to the receptionist in case it was an underfloor leaking pipe,reception said rooms on other side had problems with roof tiles week before but not our side.Bathroom very nice but toilet pan had a constant drip that annoyed me all night,I ended up putting toilet paper in pan to try to reduce noise.From 4 in the morning for 1 and a half hours there was a constant thump thump noise coming from somewhere I think outside but don’t know,it woke my wife up as well and she sleeps like a log.I think we were dead unlucky with the room but I had the worse sleep ever.Dinner was very nice although the supplements were quite harsh.Breakfast was nice as well but again supplements were uncalled for.My wife asked for pancakes instead of full Scottish and got charged £4 or something,The decor in hotel was very nice and is without doubt a lovely place to go but I was there years ago at a funeral during the summer and was much better as the scenery is spectacular.It really was a shame about our room but for the cost of our stay we certainly didn’t have a nice experience.
T‍o‍u‍r‍6‍3‍6‍9‍9‍5
February 4, 2024
Good food. Poor, slow service. Table 19 is very small. I asked for the only remaining window seat after i saw our table. Our waiter said he would check to see if it was reserved. We saw him setting the table for us, but another waiter gave the table to a couple who arrived after us and were seated elsewhere when they asked to be seated at the window. The staff members conversed, and our waiter returned and then lied to us and told us it was reserved for them even though they were seated elsewhere at the time. We tried to make the best of our visit after this, but the service was slow and very unattentive. I had to go to the bar to order more drinks due to the lack of service. We really enjoyed our food, but it was overshadowed by the poor service.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleSet menu
AgeFee
Children 17 years old and under
£7.50 (approx. €8.83) per person
Adult
£10.00 (approx. €11.77) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Clean
  • 4.1/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 32
Located in Cumnock, Lochside House Hotel & Spa is within a 15-minute drive of New Cumnock Golf Club and Dumfries House. This upscale hotel is 9.2 mi (14.8 km) from Barony Colliery and 20.7 mi (33.3 km) from Dick Institute.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a spa tub and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Satisfy your appetite for lunch or dinner at Afton Resturant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.

Make yourself at home in one of the 32 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Services & Amenities

Spa
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest AirportGlasgow Prestwick Airport
Distance to Airport33.63KM
Average Price FromEUR390
Hotel Star Rating4