1) The image displayed on the website is a car dealership not the hotel. Hotel is behind the dealership.
2) Police raided this hotel on July 13, 2023 because they host ************ activities. While on our vacation, me and my son had to deal with police- disappointing!
3) Hotel staff used my toiletries (colognes, perfumes, etc.) while I was out of the room. The owner also asked me to let him use my perfume!
4) Their rooms were full of cockroaches, bedbugs and mice
5) Their breakfast service:
- Website says they serve continental breakfast, but they DO NOT have standard continental breakfast.
- NO dining space
- From July 10 to July 12, they only gave us 2 slices of toast, egg and a cup of tea in our room but poor quality. Most likely, they were serving staff food.
- July 13 and 14: they only gave tea and 2 slices of bread (no condiments).
- July 15 and 16: staff told me that they do not have breakfast to serve, so we had to go elsewhere.
6) July 15 and 16: no staff and guests on property those nights, except me and my son. We left the property on July 17 (AM) because it was unsafe for us. I could not ask for a refund because There was NO ONE ONSITE (all ran away)!
7) I also asked ******* to help me because I booked the property through them, but even they could not help. I am disappointed with *******'s service this time, and shocked to see such a poor and unsafe property listed on *******'s website.
I de***d co****sation for all this.