Hotel Viva Palace

Food is very tasty

The unique thing about the property were the fleas.

I seriously have no idea wht how these guys have 4.some stars on Google. We were just there ! And we couldn't wait to get out. The location is very very noisy, till late night ! With all the horns, ppl shouting, dogs barking...till 3 am.. there was no rest. Let's talk about cleaning Ness. Which was none. Very poor room cleaning. Sheets were NASTY. bathroom NASTY. FOUND BUGS ! PLZ PLZ DO NOT GO HERE !! Specially with ur family. Ur families deserve better ! Chk the the he** picture..tht I lived for a day

Pathetic Service and Maintenance of the hotel.. 1. We called their GM Ravi at Reception and inform that we are reaching within one hour at 10 o’clock in the night. We requested him to just keep the room clean and ready for checkin. The fun starts now. 2. We check-in in the room and then we realize there are no dental kits. We were three people, myself, my wife and kid. When I requested for three dental kits. He was surprised that I was requesting for three. So I explained that three people need to have three dental toothbrushes. 3. Only one towel was kept while in the booking, it was clearly mentioned that three people are checking in. Best of all geyser was not working. No hot water was available.clogging in bathroom 4. The Dal khichadi which we ordered was smelly and we had requested for separate onions which were also not given. When we called Ravi and requested him to take the Dal khichadi back, he agreed. However he asked what was the reason, I told him it was tasteless. He wanted to further understand what does tasteless mean, I said why don’t you said send someone and taste the Dal khichadi, he will be able to judge it better 5. The biggest disappointment was next day which was buffet breakfast. For heaven’s sake don’t take it. Upma was made without any Chutney. The only thing eatable were the fruits and the chole bhature. Paper cups were kept in place of normal cups. 6. We requested if they could simply make parathas. They said that is not possible every day. They have a fixed menu so either you take it or leave it.

The walls are in poor condition, the bathroom is absolutely horrible. This entire hotel is a scam. The actual rooms are 10x worse than the pictures the hotel has posted on booking websites. Location is terrible unless you want to enjoy the local streets. Nothing is maintained well. If you are here for a single night stay as transit, then this is the worst choice you could make. You would be much better going for a hotel in aerocity, even if it costs more. For the price this hotel takes, the rooms and service are way below the standards you would expect when paying this much money. I can label this as nothing else but a scam.

1 out 5 the very basic of budget hotel in the pictures, it looks good, but when you get there, it is quite different. There is a heater you need to switch on for the hot water,the bathroom is quite dirty and there is a smell in the room like damp , I will not book the hotel again

This hotel is not for the people who are looking for a quiet place to stay and relax. We stayed in the hotel for 3 nights. We had our room on first floor. The whole night was very very loud, they played loud music and we couldn't sleep. The room had one small window facing the wall of other building (no view), which made the room really dark. The bathroom was in bad condition and needs to renovate. The bed was comfortable but the quilt had a lot of black spots. I don't know what it was, but it really looked disgusting. There was a Kettle available, but it was so dirty that we could not use it. Outside the hotels there are ***y food stalls, grocery shops etc. Overall in my opinion the standard doesn't meet the 4 stars hotel and the charges is way too high in comparison to the service guest get. We regret booking this hotel for our stay in Dehli.

Very poor Quality, Bed, Flour, Bad everything. Never ever again.