Knights Inn New Florence

The floors were dirty in the bathroom and bathroom, no continental breakfast ( we were told they didn’t have enough staff to serve breakfast) and the lock on the door to our room didn’t lock. There was no need for a key to get I the building and didn’t need a key to get into the room 😏

the front desk could not find my reservation

Remodeling. Needs more attention from housekeeping and maintenance. Rm 107 needed dusted. Dust on lamp shade, bathroon not swept. Sink needed stopper, bathtub needed new shower head. Supposed to be non smoking and the first 6 rooms you have to pass are smoking. Need different entrance for non smokers so they dont have to breath the smoke in the hall. need listing for tv. The one on the tv you could not see the.channel numbers on. Bed very comfortable, quiet hotel has non slip bathtub (wonderful).

Room wasn’t clean. Hair on the bathroom sink/counter and floor. Floors were not vacuumed since there was dirt and trash pieces on the floor. And while the confirmation email said it was a smoke free facility, it absolutely is not. By morning I was getting sick, and after recently having pneumonia this was the last smell I needed to be around. I was stuck there since I broke down while traveling and my vehicle was in the shop. No breakfast. Hard to understand staff since they struggle with English. Poor rating all the way around.

Mc Donalds , bas and gas station nearby.

We stayed three nights and nobody cleaned our room we had to go the the front desk and get trash bags and gather our trash. We also had to go to front desk and get clean towels. There was also no breakfast as advertised. They said they didn’t have enough help

Disappointed. Not as described. No continental breakfast. No 24 hour front desk. Cleaning practices not as described. Comforters had burn holes and door safety latch was broken and unusable. Side door opened without key.

I can’t fully get across the experience, but I entered a deserted and blazingly hot lobby filled with mattresses from some never explained or visible renovation, check-in was a frustrating exercise with a woman in her pajamas (at 4:30 PM or so) who asked me to explain what kind of room I had reserved and whether I had already paid for it, which I had, but she kept asking the question several times before eventually just sort of shrugging and seemingly assigning me a room on the fly. Flickering lighting and a deeply unpleasant ambiance was pervasive. Room was fine, save that the door had clearly been busted in before as the door guard was broken off and it’s broken base had been left on the door, and the window screens had been partially peeled away, possibly from the inside, which if taken together could tell a story. Other events suggested a rough environment for guests, but I don’t put that on the hotel. Not an experience I’d be likely to repeat voluntarily.

This was are only choice as for some reason the hotels we checked were full. The comforter was dirty so we just took it off the bed. They advertised breakfast but only had coffee which was the worst thing I have ever had and couldn’t drink.