Guest User
June 21, 2024
I was so disappointed at this Best Westerm PLUS! I thought the plus meant something. We stayed at one in Lexington, SC last summer and it was exceptional, leading us to believe all the BW'S with the Plus were the nicer ones like that. Boy were we surprised! First thing when we checked in after three o'clock, I might add, they gave us a room on third floor that had not been cleaned. My husband went down to the desk and told them and instead of giving us a cleaned room on third, they gave us a room on first. The sink stopper in the bath sink didn't work and let water out so my husband just removed it. The sheet didn't fit the king bed. It came off during the night as I had told hubby it would. To top it off, there was a cigarette burn in it. There were broken beads on the floor telling me if it was vacuumed, it wasn't done good. When we got up the next morning, we realized the window was open. This explained why we heard everybody talking so loud outside the night before. Then there's the breakfast. The pancake machine wasn't working, no eggs, sausage was like it had been cooked and reheated 2-3 days. The coffee was very good though as were the banana nut muffins. Never again will I book at a Best Western thinking I will be staying at a nice place unless I have reason to go back to Lexington, SC. Oh, and the carpet was frayed.