Mercure Charlestown
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Adamstown Heights

Mercure Charlestown

109 Madison Dr, Adamstown Heights, New South Wales 2290, Australia
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Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst the quiet, tree-lined surrounds of Madison Drive, downtown from Charlestown CBD. With hotel facilities including a swimming pool, on-site dining and bar options and two meeting rooms for events and conferences, Mercure Charlestown hotel is equipped for anything you would need on your stay.Show More
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hotel overview picture
4/5Very Good·Great Location
The waiter's attitude is very good, the hotel environment is clean and comfortable, recommended! 
Amenities
Outdoor Swimming PoolPrivate ParkingFreeBarRestaurantMeeting RoomWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Williamtown Airport
(32.0 km)
Train: Cardiff Station
(6.2 km)
Train: Wickham Railway Station
(7.7 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Queen Room
7

Standard Queen Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Standard King Room
9

Standard King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive King Room
5

Executive King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Privilege King Room
8

Privilege King Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Standard Room with One Queen Bed and Two Single Beds
7

Standard Room with One Queen Bed and Two Single Beds

1 Double bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Standard Queen and Single Room
8

Standard Queen and Single Room

1 Single bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Hide Room Types

Guest Reviews(88)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4.1
  • Service4
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 6, 2024
A cockroach was in the bathroom, and a spider was on the curtain.
P‍u‍i‍ ‍S‍h‍a‍n
February 29, 2024
The waiter's attitude is very good, the hotel environment is clean and comfortable, recommended! 
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 26, 2024
It takes about 2 hours to drive from Sydney to the Mercure Charlestown Hotel in Newcastle. It was less than 1pm when I checked in at the hotel front desk, but the lady at the front desk was very enthusiastic and checked me in immediately. We booked a double bed + single bed room. The room was very clean. The window of the room faces the front yard, and there is a big road outside the yard, but you can't hear any noise even if you open the windows in the room, it's very quiet. The room is cleaned every day and the bed is very clean. Hotel restaurant: We stayed for 3 days and 2 nights, and had breakfast at his restaurant for $27/person. The waiter was very enthusiastic and specifically asked us if we wanted boiled eggs or fried poached eggs (unlike Westerners who use butter to scramble eggs). The breakfast is not as plentiful as in a 5-star hotel, but we were very satisfied with the two breakfasts and the style was enough for us to choose from. We had dinner out on the first night and at his restaurant on the second night. From appetizers + main dishes + desserts, every dish is exquisitely prepared. I usually don’t like taking pictures, but I couldn’t help but take a picture when I saw the appetizers. The service staff are very polite and always ask if we are satisfied after serving the food. Swimming pool: The reason why I chose this hotel was because it has an outdoor swimming pool. After checking in, I read the instructions saying that I couldn't swim after 6pm, so I went to ask the front desk. The front desk told me that there is no time limit and you can travel at any time, which is great. The pool is not big and changes a bit quickly from shallow to deep, but we can swim so it doesn't matter. If you have a family with children who cannot swim, it is best to bring a life preserver. During this month, from 5 pm to 7 pm, the water is warm and the sunshine is not strong. It is highly recommended. Note, if breakfast is not included in the reservation, both breakfast and dinner need to be booked at the front desk. The parking lot at his place is free, which is another reason why I booked his place. The parking lot is divided into front and back yards. The window of my room faces the front, so I parked in the front yard. I rarely write a review with so many words, just because I enjoyed my stay! 😊
Original TextTranslation provided by Google
D‍a‍l‍e‍ ‍S‍w‍a‍d‍l‍i‍n‍g
August 27, 2023
Nice little spot to hide 🫥
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 25, 2022
Dead bugs from a recent spraying in the room. Air-con not working, so much noise from the people next door I had to sleep with earbuds in.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 2, 2022
We enjoyed our stay and the staff were friendly, however, the toilet cleanness is not up to the expectations as we found a died cockroach in the toilet.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 27, 2022
Bit old, but ok for stay overnight
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 19, 2021
Convenient around, but the room is a bit old
Original TextTranslation provided by Google
A‍t‍h‍a‍n‍a‍s‍i‍a
March 29, 2024
The room absolutely stunk of odour floors were not clean bathroom was absolutely dirty. Never again.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 06:30–10:00

Front desk hours: [Mon-Sun]06:30–22:00

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
AU$30.00 (approx. €18.68) per person per night

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1981
  • Number of Rooms: 50
Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst the quiet, tree-lined surrounds of Madison Drive, downtown from Charlestown CBD. With hotel facilities including a swimming pool, on-site dining and bar options and two meeting rooms for events and conferences, Mercure Charlestown hotel is equipped for anything you would need on your stay.

Services & Amenities

Outdoor Swimming Pool
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More

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About This Property

Nearest AirportWilliamtown Airport
Distance to Airport31.97KM
Nearest Train StationCardiff Station
Distance to Train Station6.23KM
Average Price FromEUR137
Hotel Star Rating4