Trident Inn & Suites New Orleans

Upon checking into the hotel, there was a weird smell through the corridor. Once inside the room, there was what looked like smeared feces on the wall, so I requested to be moved to a new room. The new room was more pleasing on the eyes but had its own set of problems. The headboards were dirty, handprints all on it, there were stains all over the walls. The bathroom tub looked disgusting. There was rust in the tub, and the wall is peeling. I requested extra towels from the front desk, some rude lady with pink hair, she fussed and said we weren’t allowed to have more than 2 sets. Even after explaining to her I was using them in the tub to keep the rust away from everyone. Not to mention last night around 11pm some weird man started banging on the bedroom door claiming to be the hotel owner looking for a cart that was in our room blocking the adjoining room door that wouldn’t lock closed.. he even said he would throw my family and myself out the hotel if we didn’t open the door. Definitely will never be back. After yelling at me I told him his worries are on the wrong thing. Our room was horrible and he didn’t do anything to try to fix it. It’s disgusting and I really deserve my money back for this disgusting stay. I tossed and turned all night. Couldn’t even trust sleeping under the covers. Not to mention the microwave in the rooms both looked like this. Had to eat our leftovers cold because of how nasty it looks.

The place was dirty the staff attempted to change my room but all the rooms especially bathrooms were dirty.

The fitness suite has nothing that works. All of the equipment was old and broken so unusable, literally not a single piece of equipment works in the room. The maid service was very minimal, they didn’t even take out/clean the bins even though we were there for multiple days. It was a good price and mostly clean (minus the massive dead cockroach that we found that the maid wouldn’t clean).

Both beds had stains on them which appeared to be blood stains, the shower had mold and mildew in it, and the toilet seat was broken! And when the front desk was notified, they said they knew it was like that and did nothing to fix the problem! Needless to say, we canceled our stay there!!

The room left a lot to be desired but the staff was great. The lady at the counter helped me find an urgent care location as I became sick on my trip. Very grateful for the help.

The room was overall clean but there was leak. Everytime we showered the carpet was wet but wet between the wall and the bed and alao in front of the bathroom door. It was a baby roach in the bathroom and also the tv reomte didnt work even after we had someone to come fix it.

Rooms are extremely dirty, there was no hot water running, the hallway had dirty smelling like mold, dirty bedsheets and towels left out of clients by multiple doors that were still there by morning.whole place smells filthy. Basically that place is in bad shape.