New Orleans Marriott

The Marriott Hotel on Canal St was such a convenient location for walking to the major tourist attractions…Bourbon Street, St. Louis Cathedral, the Ferries and paddlewheel boats. I enjoyed my stay and the hotel front desk and concierge service was so helpful to ensure that i knew how to get to my destinations. I would highly recommend this hotel.

I could not make it to the hotel because my flight was canceled and they lost the state over there

There was a used soap bar in the shower when we arrived. The bed was extremely hard and the pillows were very soft, it was not comfortable. When we arrived the room was warm and the water was hot. Part of the way through our first shower the water got cold and the heater quit working. The next day it got COLD outside and there was absolutely no hot water, got out of a cold shower and the air was blowing very cold. They did send someone up to fix the issues and we had hot water that evening. When we woke up in the morning the room was 79 degrees though the heater was set at 70. It was very hot. The shower was cold again and there was brown water leaking through the ceiling tiles above the shower. The location was convenient and the view of the river was really nice.

New Orleans is known for its food, entertainment, hospitality and festive nightlife but without a doubt the New Orleans Marriott staff could give a master class in hospitality. Located on Canal Street the hotel gives you access to all the magic New Orleans has to offer and the hotel staff are unmatched. We stayed at the hotel twice within a two week period and on our first visit we forgot an important and expensive item, housekeeping staff found the item, turned it into Loss Prevention and we were able to pick it up on our second visit. The staff and food in the concierge lounge is incredible and a special shout out to the wonderful lady that fixes the omelettes, she is the best. Clean room, great location and an excellent staff, the New Orleans Marriott is the perfect place to stay.

The New Orleans Marriott is a hotel I would recommend due to the quality of service provided before, during, and after the stay. The people I interacted with and assisted me during the stay went above and beyond to ensure I felt appreciated. Due to the hotel's location, it can get crowded at the front desk upon check-in. The staff did their best with the demand and worked with housekeeping to expedite rooms' availability. I stayed in one of their crescent suites, which were quite comfortable and spacious. The room was a corner suite, which allowed me to see the French Quarter and the river. The lounge was more than spacious and served great breakfast and dinner options, while the restaurant near the bar area was great, and bartenders served excellent drinks. I would like to thank both Javier R. and Eddie P. for going above and beyond during my stay. It is great to know people who are still invested in what they do in the hospitality field and make others feel more than appreciated. I look forward to my visit again to NOLA and will definitely consider the New Orleans Marriott as one of my hotels to stay.