The Ritz-Carlton, New Orleans
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Rooms and Guests
1 room, 2 adults, 0 children
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The Ritz-Carlton, New Orleans

Health Protected
#3 of Premium Hotels in Orleans Parish
921 Canal St, New Orleans, Louisiana 70112, United States
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With a stay at The Ritz-Carlton, New Orleans in New Orleans (French Quarter), you'll be steps from Canal Street and Bourbon Street. This luxury hotel is 0.7 mi (1.1 km) from Caesars New Orleans Casino and 0.7 mi (1.2 km) from Caesars Superdome.Show More
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hotel overview picture
Last booked 3 hrs ago
4.5/5Great·Cleanliness: 4.5
All 100 Reviews
Amenities
Indoor Swimming PoolSpaMassage RoomFitness RoomPrivate ParkingCar Charging FacilitiesBarRestaurantMeeting RoomMulti-Function Room
All Amenities
Surroundings
Airport: Lakefront Airport
(14.6 km)
Airport: Louis Armstrong New Orleans International Airport
(24.5 km)
Train: Harvey Union Station
(1.4 km)
Map

Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Deluxe King Room with Tub-Mobility/Hearing Accessible
3

Deluxe King Room with Tub-Mobility/Hearing Accessible

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Details
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Room, 2 Double Beds, City View (Mobility Accessible, Roll-in Shower)
3

Room, 2 Double Beds, City View (Mobility Accessible, Roll-in Shower)

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Details
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Deluxe King Room-Hearing Accessible
4

Deluxe King Room-Hearing Accessible

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Details
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Deluxe King Room with Tub-Mobility Accessible
3

Deluxe King Room with Tub-Mobility Accessible

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Wardrobe
Heating
Room Details
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Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)
2

Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Details
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Club Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)
3

Club Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Details
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Club Room, 2 Queen Beds (Mobility Accessible, Tub)
2

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Details
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King Room with Courtyard View
5

King Room with Courtyard View

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Private Toilet
Hair Conditioner
Room Details
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Club Two Double Room
6

Club Two Double Room

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Wardrobe
Heating
Room Details
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Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)
4

Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Details
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Room, 1 King Bed, City View (Mobility Accessible, Tub)
3

Room, 1 King Bed, City View (Mobility Accessible, Tub)

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Wardrobe
Heating
Room Details
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Maison Orleans Suite, Club Level, 1 Bedroom Suite, 1 King
5

Maison Orleans Suite, Club Level, 1 Bedroom Suite, 1 King

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
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Deluxe Two King Room
4

Deluxe Two King Room

36m² | Floor: 3-10,15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Movie
Room Details
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Executive Suite, 1 Bedroom Executive Suite, 1 King, Sofa Bed
4

Executive Suite, 1 Bedroom Executive Suite, 1 King, Sofa Bed

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Private Toilet
Hair Conditioner
Room Details
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Ritz-Carlton Suite, Club Lounge Access, 1 Bedroom Suite, 1 King, Fireplace, Terrace
12

Ritz-Carlton Suite, Club Lounge Access, 1 Bedroom Suite, 1 King, Fireplace, Terrace

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Balcony Suite, 1 Bedroom Junior Suite, 1 King, Sofa Bed, City View, Top Floor, Balcony
3

Balcony Suite, 1 Bedroom Junior Suite, 1 King, Sofa Bed, City View, Top Floor, Balcony

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Details
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The Residence Suite, Club lounge access, 2 Bedroom Penthouse Suite, Fireplace, Terrace
10

The Residence Suite, Club lounge access, 2 Bedroom Penthouse Suite, Fireplace, Terrace

Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Microwave Oven
Cable Channels
Room Details
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Studio Suite, 1 Bedroom Smaller Suite, 2 Queen (s) , Sofa Bed, High Floor
4

Studio Suite, 1 Bedroom Smaller Suite, 2 Queen (s) , Sofa Bed, High Floor

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Details
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Premium Suite, 1 Bedroom Larger Suite, 2 Queen (s) , Sofa Bed, High Floor
4

Premium Suite, 1 Bedroom Larger Suite, 2 Queen (s) , Sofa Bed, High Floor

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Details
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Vieux Carre Suite, 1 Bedroom Larger Suite, 1 King, Sofa Bed, City View, Corner Room, High Floor
4

Vieux Carre Suite, 1 Bedroom Larger Suite, 1 King, Sofa Bed, City View, Corner Room, High Floor

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Private Toilet
Room Details
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Club Executive Suite, Club Lounge Access, 1 Bedroom Executive Suite, 1 King, Sofa Bed
5

Club Executive Suite, Club Lounge Access, 1 Bedroom Executive Suite, 1 King, Sofa Bed

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Details
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Club King Room
7

Club King Room

1 King bed
36m² | Floor: 4-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Private Toilet
Hair Conditioner
Room Details
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Two Double Room with City View
4

Two Double Room with City View

34m² | Floor: 7-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Wardrobe
Heating
Room Details
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King Room with City View
5

King Room with City View

32m² | Floor: 7-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Wardrobe
Heating
Room Details
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Deluxe King Room
6

Deluxe King Room

32m² | Floor: 3-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Private Toilet
Hair Conditioner
Room Details
Check Availability
Deluxe Two Double Room
4

Deluxe Two Double Room

34m² | Floor: 3-14
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Private Toilet
Hair Conditioner
Room Details
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Guest Reviews(100)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
AI Summary
An AI-summarised snapshot of real guest reviews
The property boasts a prime location near Bourbon Street, clean and spacious rooms with comfortable beds, and friendly staff. However, it is criticized for being overpriced with outdated facilities and limited amenities like valet parking and breakfast.
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Helpful
Not helpful
Guest User
March 28, 2024
Simply perfect 👍
Original TextTranslation provided by Google
Abby_Johnny
November 5, 2021
Needless to say, the location and service of the hotel, I really like the fragrance in the lobby. It is very comfortable when I enter the hotel. It is so cool to go to the swimming pool at night to charter. There are always police cars at the door of the hotel, I feel safe, mainly because I didn’t dare to walk out at night. I went to a restaurant for 7 minutes on the first night. There was a smell of ******** all the way. There were tramps everywhere on the road, which scared us to death. Decisively choose to eat at the hotel the next night.
Original TextTranslation provided by Google
Guest User
April 26, 2024
The club rooms at the Ritz are frankly gorgeous. This hotel is a much higher quality than a lot of the things you see in New Orleans, even those traditionally rated highly for experience in the Quarter like the Sonesta or the Monteleone. It has had a facelift and things are new also retaining a lot of the same vibe and color and rich hues as the city should. We also really loved the amenities on the club floor. There was food, bubbles, papers, games, books… You could’ve just hung out there. But since it was New Orleans, there was a lot to do outside the hotel, and it was easy to get to because the hotel is close to the Quarter and the warehouse district. The red beans and rice in the M bistro are delicious. Jazz residency W-Sa too. Only complaint is that the pool could be bigger. Shout out to Russell, an experienced and easygoing waiter on the club floor for helping us with food and ideas. I would definitely stay here again if I went to New Orleans.
Guest User
April 25, 2024
One of the nicest rooms we’ve ever enjoyed. It was a standard room, but on a high floor with a view of the Mississippi. Our room was very quiet, and I would recommend staying away from rooms on Canal St., because of the noise. The room layout was perfect, and the bathroom was great. Room service was amazing, and we really appreciated the complimentary anniversary champagne. Service at this hotel is exceptional.
Edward
January 29, 2024
Staff was amazing , hotel was in a great area centrally located to everything yet just far enough removed to avoid the noise of Bourbon Street. We can’t wait to come back.
Guest User
April 11, 2024
I just checked in and my room is tight, musty and the bathroom is so cramped such that 2 people can’t stand inside at 1 time. Asked at the front desk for a room change and was told that there would be a $150 per night charge (and I couldn’t use points). I was told that I had to call to use my awards and then told on the phone that only the front desk can honor. Unfortunately, Aris at the front desk was not at all helpful. Have already placed a complaint with Bonvoy but truly lacking in service for a hotel with the Ritz name especially for a platinum member of Bonvoy. Sorely disappointed in the start of my trip to New Orleans.
Ronneisha
January 9, 2024
This is the cleanest hotel and staff is very friendly and very helpful
Tara
January 7, 2024
The room had someones belongings were left in the room; tobacco patches and dirty socks.
Guest User
March 30, 2024
Great hotel. Charming, comfortable and clean. Outstanding location, in that you can walk to the French Quarter in five minutes but you are spared the chaos of that area. Service was great. The food in the hotel bar was the best we had in the city, especially the gumbo. The spa was a good experience. Just a solid hotel with no flaws.

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.5/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2000
  • Renovated: 2019
  • Number of Rooms: 518
With a stay at The Ritz-Carlton, New Orleans in New Orleans (French Quarter), you'll be steps from Canal Street and Bourbon Street. This luxury hotel is 0.7 mi (1.1 km) from Caesars New Orleans Casino and 0.7 mi (1.2 km) from Caesars Superdome.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at M Bistro, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and 15 meeting rooms.

Make yourself at home in one of the 527 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Satellite programming and video-game consoles are provided for your entertainment, with wired and wireless internet access available for a surcharge. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.

Services & Amenities

Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportLakefront Airport
Distance to Airport14.55KM
Nearest Train StationHarvey Union Station
Distance to Train Station1.42KM
Average Price FromCAD1127
Hotel Star Rating5