Sonder the Bywater

Big space, easy keypad access, love the location.. very residential - close to some good coffeeshops and restaurants.

This place was great! Very spacious allowing everyone to have their own privacy. I absolutely loved the fact that all three rooms had their own bathroom. The location is perfect and close enough to the nightlife.

Yes, the pillars of the fluffiest I’ve ever felt great location. Easy to get around and we’re very very happy to have two ghosts stay with us for the three nights at midnight and 4 am in the morning and they liked watching telly good value for money. oh, and by the way, they are so well behaved they do as they’re told.

These were amazing accommodations, much bigger than expected, layout and amenities left nothing to be desired. Very clean. Good location, though have to Uber to most tourist sites. We will come and stay again!

Great mattresses and really cool space. Family and friends rented out all the rooms for a wedding except one and we loved it. You can possibly get an early check in the day of arrival for $25 which is not advertised and it would have helped to know. Their app has all you’ll need and their customer service was top notch when we had trouble getting in the too

This apar**ent was huge and newly updated. This is a fully furnished apar**ent with a full kitchen. I stayed here with 2 other people (3 total) and we had more than enough space. Nice that we could make our own real pot of coffee too and not just single Keurigs.

Spacious, well equipped, excellent customer service

The building and unit were nice and not far from most attractions. Video surveillance for outside and hallways. Electronic codes for access to the building and rooms. There is an eye sore of a building and vacant lot directly across the street and a large dumpster but the neighborhood was walk/bike friendly with local bars. Spacious unit. Ice machine was frozen and didn’t work fridge is an eyesore. There were not enough face/wash towels and the oven did not work even after calling for maintenance. Limited natural light. One of our guests walked into a wall after turning off the lights and had a sever nose bleed. Needs night lights. Just a heads up beds are low to the floor (platform style) Communication lagged after initial check-in. No confirmation of check out or release of the security deposit. Sent message in the app they responded via email and encouraged to use the app… we had bought groceries and bakeware (none on site) to budget time and money for meals since no free breakfast like hotels but oven didn’t work. Talk about compensation for non working appliance ceased abruptly. Offered to discuss but then stopped responding. One concierge was responding from London and sent me text messages at 5 am… Again pretty place but there is room for improvement.

The actual property was awesome just didn’t care for the old floors but everything else was great. We had to move into another apar**ent because of one of the bathrooms toilet overflowed and there was water everywhere including on personal items. It took a while for them to address the problem but eventually they moved us in another apar**ent which was gorgeous. The area where the building is located looks like the hood. I didn’t expect that because this was my first time visiting New Orleans. Being on the first floor I would advise them to change the shear curtain because you can see right through the window from the outside. We had to put something dark over the window to feel secure in the apar**ent. Other than that it was a great stay.