Guest User
February 27, 2024
Even before we arrived the timeliness on response to my reservation and the willingness of the staff was awesome!!! I booked without really reading everything (which was clearly stated) for our room. I went with my mom for her 70th and my 40th… I booked a room on the 3rd floor which was non issue for me but I bit of a struggle with luggage for her. They took all our bags to the room. Had a lovely bday note with btl of wine waiting for us upon arrival. The location was clutch. Matt and Linzy couldn’t have been any nicer or more helpful. Linzy even went the extra step of marking suggestions and a clear path on a paper map for my mom which she preferred. Everything is in close walking distance to the French quarter, Frenchman st. And a short Uber ride to the other districts. If you have a hard time with stairs spend a lil bit extra to get a ground floor room. Beds are super comfortable, extra sheets, pillows, towels etc are provided. Coffee maker, fridge, cups, plates etc are all provided. We had a lil bit of a hard time figuring out the tv (that’s just us not being very tech savvy) but Linzy can up to our room and set it all up for us within 5 mins. I can’t sign the praise of this place enough. If you have a problem they will solve it…. Most of which had nothing to do with the establishment. The kindness show by all of them will never be forgotten. Anyone writing negative reviews must just be unhappy and negative people in their own life. I would and will stay with them again.