Sonder the Schaeffer

Great location. Within walking distance to the French Quarter and all the beignet spots. The 3 rooms were great for my family of 5.

Horrible management team. Unresponsive. Simply don't care. Here are some details: Cons (first and many) - Toilet in condo did not fill properly due to a flapper not sealing. Called management. The answer was basically "we'll look into it." Called the next day, responded to texts...nothing. Never attended to. Never fixed. Had to manually operating the commode myself. Their solution after multiple complaints? "We'll let you check out and not pay for the rest of the stay if you like." There were other rooms available that they would not offer us. Unbelievably poor response when a simple visit from a handyman could have handled it. This is a health and sanitation issue. Water pressure is almost a trickle. Full force water out of any faucet or shower head is a trickle. Ladies, good luck washing your long hair. Elevator doesn't always work. Press your floor number. Elevator stops. Door remains closed, then moves on. Several guests commented on this. This is a safety issue. ADA issue. Instructions for using PIN to enter the building were wrong. They say press ## after the code but don't do that. One # might work. Instructions on the wall are different. Don't pull too fast...and don't pull too slow. Be prepared to enter several times to catch it. We found you also should push on the door first, hear a click of release, then pull. That worked more consistently. Whatever you do don't turn the handle - you'll have to start over. Why have a handle to turn anyway, if turning it makes the operation fail. Bedrooms were decorated like a prison cell. Pros (one) Common living room and kitchen area was stylishly decorated. They know the Instagram picture sells. And apparently that's all they're concerned about. Sonder has enough money to invest in properties and build a slick website. They don't have enough money to fix the plumbing. Good luck getting service should you stay in one of their properties.

Very cute and accommodating for traveling with children

It was so clean, we felt safe in our property but area around is a bit sketch. Easy walking and Uber pick up. Dovetail bar downstairs was nice touch. Rooftop pool needs a few esthetic additions-planters? The toilet in main bathroom did not always flush. Easy fix in tank but it was every third flush. Would be nice to have a couple of drawers in each bedroom even if in nightstand. No closets or armoires but hanging space available. Maybe a luggage valet in each room due to no drawers? Pretty good at responding to requests. Great price for the accommodations. We enjoyed the ambiance and esthetic of the old building with updated amenities. Overall it was GREAT!!

Liked the three bedrooms. The location was okay. Near the French Quarter but quiet. Would be nice to have some food options and luggage storage at the hotel.

Great property. Very walkable to parks, French Quarter, etc. The units are spacious and great having multiple bedrooms. Would highly recommend!!!!

Great value!

The location was great but there were some issues with the property. The key pad for entry into the building was malfunctioning and was difficult to get to work. Inside the unit there was a lot of chipped paint and stains on the carpet. The rooms have no windows which for me is an issue but the big problem is the lack of insulation. I could clearly hear full conversations every step every noise in the unit above me. There are too many hard surfaces that do not absorb sound. They need at least area rugs in the bed rooms and the hallways to at least absorb some of the sound. Also I had to keep fixing the toilet and the sheers in the living room are from the dollar store. Terrible