From the smooth, friendly check-in to the most efficient check-out I have ever experienced this was a most pleasurable stay. We like the general ambience and decor of the hotel and that it has better than average lounge seating separate from the dining or entrance areas. We were upgraded to a suite, appreciated the generous welcome gift, and found all staff welcoming, friendly and attentive. The fact there was paid and free parking was helpful. The wine list and menu are reasonably comprehensive ; one fewer 'belly' dishes would improve the meal selection but it does cater for most tastes. The Wi-fi connection was fast and reliable with no restriction on the number of devices connected. Overall this was an excellent property and location from which to explore Taranaki and a thoroughly enjoyable experience.