Best Western New Smyrna Beach Hotel Suites

Very nice location with access to the beach. The pool was open, and the parking was ok. A few cons are they don't allow smoking on the property, and they allow dogs, so the smell of dirty, wet dogs can be bad at times.

Nice room and location but front desk service is not good. People in front desk look not happy and not able to help

Room needed maintenance, and really overpriced, garbage sat in hallway for days. I will not ever stay there again. I stayed for a week and they made me pay for parking.

The location is wonderful! Staff is wonderful! Only recommendation is that this place would be a gold mine if they did renovations! Put the investment in! I for one would pay a more if the rooms were modernize with renovations!

You are paying for the location…. The hotel is absolutely horrific… mold,dirty carpet, and the furniture is filthy… I didn’t sit on the furniture at all… This place needs a total overhaul… I would never stay there again!

Very clean easy access to the pool and beach view was spectacular my only issue is the mattress’s I still give it a five star

Arrived on Tuesday for a 3-day stay, booked a suite that had 2 double beds, on the 4th floor. Had an initial issue with the balcony door that was quickly resolved by Frank, the maintenance man. Thank you Frank! The unit was very roomy and well-laid out. Also, it was spotless. The view was everything we had hoped for! Happy with the location too. Walkable to Flagler Ave. Got to see a nighttime space satellite launch; that was the coolest thing. I would not hesitate to return to this property. Only negative is the $25/nt parking fee. That seemed excessive.

Room was in good condition, a bit noisy at night, dated property with reasonable upkeep. I didn’t car for the additional parking fee when there were hardly any cars in the parking area.

Clean, comfortable but the bathroom had a couple maintenance issue. Main one the back of the toilet was very loose and seemed like it might fall off any time we flushed. Other thing was there were tons of spider webs undercthe sinks but was on visible if kneeling down or sitting on toilet. Overall great visit.