Casa Azul Hotel Blu-Ubs Arena Reviews

The hotel was ok. It was very near to family. So it was convenient. The staff was extremely nice. Some f the clientele was rowdy and there was a smell of smoke. The safe did constantly bleach the floors to get rid of the odor. I would stay again.

If you are a smoker, or enjoy the overwhelming stench of smoke, a train directly next to your room and the (albeit happy) sounds of a daycare playground on the other side this is the place for you! The hotel smelled strongly of smoke and air freshener upon entering. Some of the front desk staff were apathetic/rude, some were somewhat helpful. Nothing really works in this hotel - except the shower. The elevator doesn't work, the lights don't work, the hairdryers don't work. The staff's attitude is "oh well...we don't have it/it doesn't work." Curtains and linens had cigarette burn holes in them. The room had an ashtray in it and it was abundantly clear people use them in the hotel. The competing smells of ********* and cigarette smoke were intense. The hotel is about 150 feet from the train, and on the other side a daycare opens early. Don't worry you won't be able to sleep due to the smell anyway. Also be aware that you need to drive or uber to UBS from here it is not possible to walk. Aside from all of this it's not very clean. If you walk around in socks you might have to throw them away, the floors were sticky and also covered with dust and debris. In short it was nasty.

There serveses no food

The room is very poor, poor hygiene, shabby

A very good stay experience, I will come again next time.

It’s so old and smells so bad.