SpringHill Suites Newark Fremont

I am grateful to the owner of this hotel for teaching me how to be an obedient and sensible customer who will not cause any trouble to the property. While I still had seven or eight personal belongings in my room, their housekeeper removed them from the room at 9 a.m. and placed them separately. To be a good customer to this hotel, when I leave the room, I have to leave something valuable or large enough for them to think I don’t check out. In fact, I didn't check out in any way. So their judgment was the criterion for everything, and they didn't care if I got all my stuff back, because when they handed me back the first bag, I took it and walked out, and later found out there should be more. They didn't care how shocked I was when I returned to my room because I thought my room had been broken into (see the photos attached). They didn't care that I had a lot of arrangements for a holiday and delayed me for 40 minutes waiting for them to return my personal belongings they removed from the room. - it took them four times to get all my stuff back. Thank to my good memory or maybe I still forgot something?? Then I’ll lose them forever. All because they assumed the guest of a room that still had six or seven belongings checked out. Cleaned out my belongings and kept them in several bags/places (why not put them in one bag?) without a single notice to me. They used their best judgment to force me to check out and even taught me to hang up the “do not disturb” sign so it wouldn’t happen again and not feel sorry for what they did. What a gaslighting theory! Okay, for the first time in my life, I learned how to be a satisfying customer to the owner at this hotel.. I will remember the lesson they taught me and never come back.

Near fwy and very clean