Hampton Inn Newberry-Opera House

it was very clean and bed was comfortable, HOWEVER, train coming by three times throughout the night blaring its horn was an added feature i wasn't prepared for. black out shades serve no purpose if there are stops that keep them from closing more than half way. couch and companion chair were very uncomfortable to sit on. water pressure for shower created only a bit more than a drizzle. friday "hot" breakfast items were cold and rubbery (8am). auto waffle maker pointless if not turned on and no batter available. coffee in lobby by check-in counter was outstanding, though.

The HVAC Unit was loud and the toilet ran all night. Customer service was excellent at checkin.

Clean, safe , and great price for what you get . Rooms very, nice and clean. Complimentary breakfast was very good and a lot of choices.

As always, our stay at the Newberry Hampton Inn was perfect. Pleasant and polite check in and wonderful breakfast. We will ALWAYS stay here when in Newberry!

This Hilton property has an unpublished policy of servicing the rooms for cleaning on alternate days for a multiple-day stay. I was not told about this for our 2-night stay when I checked in and only found out about it when our room was not cleaned. I was told I should have asked for it to be cleaned daily. For $150 per night, I expect daily cleaning without asking. The desk clerk said "That's our policy" when I complained. I called Hilton Honors corporate and talked with Christian about corporate policy on this matter. He was on no help, only saying "Yes some properties are doing this". If you choose to stay here for multiple days, I suggest packing some TP for those alternate days!! For me, I am done with Hilton properties and will give my business to Hyatt, Marriott, etc.

Wonderful!!!!

Beautiful historic building now as a hotel in a great location if you are visiting Newberry SC. Staff was very friendly. The rooms themselves are very beat up though, and considering how full the parking lot was I would think Hilton could invest in cleaning it up a little. Wall mounted nightstand was half off the wall, peeling wall paper and stains in the bathroom, tub was scratched up a lot, drawers wobbled in the bathroom, toilet was very particular to get it to flush all the way, etc. Nothing worth calling maintenance over/asking for a better room, but the room could use some TLC.

5 star customer service