Beds and pillows very soft (not ideal for us), insufficient clothes hangers, no air conditioning, basic TV, more external noise than expected, maintenance required in fitness suite, making good to decoration in bedroom and public areas needed. Staff lovely, friendly and attentive, quality of food generally good (though basic pre-sliced bread and streaky bacon at breakfast), nice pool (although small) and steam room, river view, positive vibe. Would consider staying again but will check out other room options and spa.