Lido House, Autograph Collection

If you are considering booking a cottage for a family stay, I would highly reconsider. The Harbour cottage is absolutely trashed. Upon check in, our unit was filthy including a soiled rug still wet from a last minute attempt to clean up likely vomit from the odor. The furniture is so stained we didn’t want to sit on most of it. The showers were clogged to the point you were standing in 4+ inches of water. Hair and debris from previous guests were everywhere. The dryer didn’t dry clothes after 3 hours. Please read previous reviews all mentioning similar experiences at the cottages. Much to our mistake, we needed to get our children settled for the evening and decided to stay in the room and just suck it up vs. dealing with switching. Service is virtually non- existent. Housekeeping does not come automatically and only sometimes if you request it. We had trash bags sitting on our front porch for 2 days before someone came to get them after several requests. To top things off, they closed the pool with zero notice to guests. Find a local Airbnb - it will be cleaner and since you get no typical resort service here anyway no different in that regard. And yes, we did speak with a manager regarding all of the above who offered a few “points” for all of the inconveniences.

Another great stay at Lido House! We spent a full week there last week for Spring Break and our family and friends had the best time. The hotel is in the perfect location with easy access to Lido Village for dining and shopping. The breakfast each morning in the hotel restaurant was lovely and will be craving those breakfast potatoes until our return. Rick welcomed us each morning and was always a delight. Huge shoutout to a few individuals that made our stay even better: Gie at the desk, appreciate you!!, Jacob (keep doing you man!), Joshua (huge asset to the hotel as always, remembered we had a dog and offered another bandana to take home), Joe at the desk (true genuine character and impressive follow up), Alexandra at the pool (remembered order, name AND room number from the previous day and taking care of the entire pool with ease), Tiffany at Mayors Table (I don't think you had any idea the impact you made offering an orange juice to my one year old while we were waiting for our food to go that morning. Small gesture that went a long way especially when waiting for anything with kids). I am ALWAYS impressed with the front drive team handling everything from first impression to the very last. No matter what is happening, they always notice when someone is approaching the door and are there just in time to open it for the guest. They greet each person with a warm smile and greeting. Thank you Kevin, Dylan, Bradley, Charlie. The added convenience of complimentary bike rentals allowed us to explore the surrounding area with ease. The Lido House team exemplifies a level of care and hospitality that cannot be taught, but rather is ingrained in their very being, positioning them perfectly within the hospitality industry. While I could continue to sing praises of our time at Lido House, I’ll leave some stories untold, eager for the next guests to uncover and share their own experiences. A heartfelt thank you to everyone at LIDO HOUSE for crafting such an unforgettable week.

Great stay. Great hotel. Great location.

Loved going to the Crew each morning

Overall, this was a great hotel with a great staff. The hotel has character and a unique style. It is balanced between a cape cod resort and a classic socal hotel. The food was excellent and the service was extremely responsive. The rooms were lovely with excellent bedding, the TVs had a Netflix option, and the housekeeping staff was very responsive. Throughout the stay, the grounds were well kept and the location was optimal for Newport Beach. I’d love to stay here again!

Probably one of the best hotels we have stayed in. The staff are amazing! Location is fantastic

Hotel captures the ambiance of the sailing theme with a modern flair

Charming and great staff

Lido House is a nice property but very overpriced in my opinion. $55 daily parking plus $35 “destination fee” conveniently hidden on reservations until you check out! Skip the Mayor Table and find better local restaurants unless you don’t mind paying $20 for a glass of wine or $26 for a burger!