Guest User
February 26, 2024
The Hydrangea House Inn is in a perfect location! It is walking distance to restaurants, stores, the mansions etc. However, the Inn seems to have lost some of its charm. There was no owner on site, just a manager who was terrific but seemed overwhelmed. The Inn is in need of repair. The room that we booked was simply awful. It smelled old and musty, the couch and chairs were new thirty years ago. The cushions sagged. I immediately told my husband that if they did not have another room, we were leaving. It was that bad! Luckily, they did have another room and they moved us. This room was better, for sure, but still badly needed care. There was no hook in the bathroom to hang even one towel, the mirror in the bedroom was dusty, the sink in the bathroom was peeling, the steam shower did not steam. There was little hot water throughout our entire stay. My showers were lukewarm at best. All point to the need for an owner on site. I cannot imagine that an owner who cared about the property would simply let it fall into disrepair. It has so much potential. I will say that breakfast both days were very good. We did not partake in the wine and cheese hour. We peeked in one day and there were no utensils to serve ourselves with so we decided to not take the chance of the items being unsanitary. MY husband attempted to grab two packages of cookies one evening and was told that there was only one package per room. I do not eat cookies and it was fine with me for him to eat the 2 small cookies himself but at $400 a night, they certainly should be able to afford to provide each room with two packages. Interestingly enough, the very same cookies that were there the evening before was in the same dish the next morning. I assume that the were conserving them to re-serve the next day. Not sure, but am sure that this is not the Inn for us. If we return to Newport, we will seek another option.