Faulty door
My room was clean and the bed was adequately comfortable. It was definitely not something to write home about for comfort, however. Unfortunately, the problem was that the front desk staff put me into a room with a known faulty door and when I returned from the wedding I was in town for, I was locked out. The front desk called the on-call maintenance staff, but it took hours for the person to arrive. In the meantime, I was able to get another room, but my belongings were stuck inside my original room with the faulty door. I did not get my belongings until 2am!! Despite my significant inconvenience, the hotel staff were all very kind and respectful throughout the experience.