Found evidence of bedbugs in the room, there were markings on the bedding from bed bugs the management tried to reassure us not to worry as it was ‘just mould’. They looked at our mattress and told us they could ‘guarantee’ there were no bedbugs in the room. However knowing the signs I am 99% confident that there were which is why we made the decision to leave the hotel at 7pm, a decision not taken lightly with an 8 month old in tow. We were told we would not be refunded but offered £40 as a gesture of goodwill. Aside from the above, the room was not suitable for a family, it was very small and with a cot, pram and suitcase in there we struggled to open the door and had to climb over things to get to the bed. The cot was poor quality with no proper mattress and the room was shabby and dated with splatters, stains and scuffs on the walls.