When booking it said on the description that the room had a balcony but after checking my booking they said it did not. They had no balcony rooms left. That was a little disappointing however it did not put us off booking. Prior to leaving home we took lateral Flow tests just to ensure we were not taking covid down to Cornwall and they came back clear, as was my conscience. We arrived super early and parked our car there. We informed reception and they were fine as long as it was not a numbered space as they were reserved. Just before 8pm we arrived back to check in and went to our room, no. 22 Superior deluxe double. It was at the top of the hotel, up 3 flights of stairs, no problem for us, but would be for people was limited mobility as there was no lift and the final staircase very steep and narrow. We entered our room and were genuinely shocked, its beautiful. It looks like it has recently been refurbished with new furniture etc, we had a velvet sleigh bed, wardrobe with plenty of dressing space, large TV, settee and coffee table, further drawers and tea and coffee making facilities. There was an ironing board, clothes horse, hairdryer and some toiletries. The shower was huge and had really good pressure, the bed super comfy and the duel aspect windows with beach views superb. Breakfast was very tasty, with good quality local produce, not greasy and friendly breakfast staff that also bought you tea/ coffee, fruit juices, toast. The location is a little out of the way of Newquay itself, about a 15-20 minute walk, not bad for us but could be a problem to others however there is not alot in Porth I.e. restaurants for an evening meal. The hotel restaurant is closed, which we were unaware of until shortly before we arrived so either had to go to the Mermaid (average at best) or into Newquay itself. You can get a cab from reception to Newquay for £7. There is a bar at the hotel but hardly saw anyone in there, you can get crisps and cake from the bar if you fancy a snack. The bartender told me it's usually busier when the restaurant is open. There is a small swimming pool outside of reception, this seemed to be used by self catering apar**ents mainly. People in the pool were having fun which was great. Overall I cannot give it 5 stars as it was not perfect but we really enjoyed our stay and would return and would recommend it to others.