Starcity Hotel & Condotel Beachfront Nha Trang

Starcity Hotel & Condotel Beachfront Nha Trang Reviews

Starcity Hotel & Condotel Beachfront Nha Trang

74 Trần Phú, Nha Trang, VietnamView Hotel Details
Starcity Hotel & Condotel Beachfront Nha Trang
Starcity Hotel & Condotel Beachfront Nha TrangStarcity Hotel & Condotel Beachfront Nha TrangStarcity Hotel & Condotel Beachfront Nha Trang
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Starcity Hotel & Condotel Beachfront Nha Trang Guest Reviews

4.4/5
Very Good
87 Reviews
Verified reviews
Location4.6
Amenities4.2
Service4.5
Cleanliness4.3
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All Reviews(87)
Positive reviews(82)
Reviews with photos/video(30)
Great location(5)
Negative reviews(5)
NBK
Deluxe King Room
Stayed in Apr 2024
Family
17 Reviews
4.2
/5
Very Good
Posted on May 4, 2024
General: This is our second time staying at this hotel. It is next to Vincom Plaza, Starbucks, and Highland Coffee Shop. There are many nearby foot massages and local restaurants. The front desk staff is charming and helpful. However, the room we stayed in had a problem with the AC. We found that sometimes it was hot and sometimes cold, as the hotel sets the central AC automatically based on guests' feedback. After two days of talking with the hotel, our AC problem was solved. The room is generally good; the only problem is the bathroom drainage problems. When taking a bath, water will flow from around the bathtub all over the floor. As for the room service, we have ordered room meal service, and it tastes good. However, for the place, no one took care of it, so it was postponed until the next day outside our door (according to their requirements), and eating leftovers may attract bugs. As for the hotel, the swimming pool is tiny, and during our stay, the Nha trang wind was quite strong, so we only stayed short at the hotel swimming pool. The morning breakfast of the hotel every day seems the same, and only a few meals are eaten daily. The hotel has a free beach area, and it is good. The first-floor restaurant provides good meals at reasonable prices. Pros: Location, staffs are friendly Cons: Non-variety of breakfast options.
Response from Property: Dear NBK,Thank you very much for choosing our hotel and rewarding us with an awesome review. We are delighted you felt welcomed and valued during your time with us! Your kind review will inspire us to continue making every experience here a memorable one for our guests. Once again, we are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.We'd love to have the opportunity in welcoming you back again in the near future.Have a beautiful day and thanks again for sharing!Best wishes, StarCity NhaTrang Hotel
Fahad Alanizy
Superior King Room
Stayed in Apr 2024
Solo travelers
11 Reviews
5.0
/5
Outstanding
Posted on May 6, 2024
One of the top 10 hotels in Nha Trang. Great location. Clean. Friendly staff.
Response from Property: Dear Fahad Alanizy,Thank you very much for choosing our hotel and rewarding us with an awesome review. It is so pleasing to know that you really enjoyed all the aspects here and that you had great memories with us. Thank you again for sharing your experience and we are looking forward to welcoming you back soon.We'd love to share another positive review with you in the future!Best wishes, StarCity NhaTrang Hotel
SPeng
Premium Grande King Room
Stayed in Dec 2023
Friends
2 Reviews
4.2
/5
Very Good
Posted on Dec 22, 2023
The location is pretty awesome. Close the beach ( just 30-sec walk ), near to the business area. And there is a convenient store downstairs, which is perfect for us. The staff is also friendly and nice. The view is my favorite. We are able to watch the sea as we get up everyday. However, the bathroom may be the main defect. The water from the shower is easy to spread to the floor that makes it so wet and slippery. And the power of water is not strong enough.
Response from Property: Dear Valued Guest, Thank you for sharing this wonderful review! We are very pleased to hear that you had an enjoyable experience with us! We are delighted you felt welcomed and valued during your time with us!Besides that, we would like to sincerely apologize for the negative experience you had, your comments has inspired us to re-train the staffs. Now, all employees have been reminded that the appropriate procedure in this situation in order to ensure the high standards we have aimed because we care about the satisfaction of our valued guests. We'd love to see you again in the future to share a more positive experience with you. Best regards, StarCity Nha Trang Team
Guest User
Deluxe Twin Room
Stayed in Aug 2023
Family
1 Reviews
4.5
/5
Great
Posted on Aug 18, 2023
Very nice place, breakfast is good, the breach so beautiful. The service are good. Transport arrangements are good as well.
Response from Property: Reply from the property:Dear Value Guest, Thank you for sharing this wonderful review! We are very pleased to hear that you had an enjoyable experience with us! We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future! Have a beautiful day and thanks again for sharing! Best regards, StarCity Nha Trang Team
Bud
Superior King Room
Stayed in Feb 2024
Family
3 Reviews
5.0
/5
Outstanding
Posted on Feb 13, 2024
I got problem with my reservation but the staff help me to resolve and she did it well. I’m so appreciated with her so much. All staff were treated so nice and professional.
Response from Property: Dear Bud,Thank you for this lovely review. We are delighted you felt welcomed and valued during your time with us!We'd love to have the opportunity in welcoming you back again in the near future.Have a beautiful day and thanks again for sharing!Best wishes, StarCity NhaTrang Hotel
Lee
Superior King Room
Stayed in Dec 2023
Family
2 Reviews
5.0
/5
Outstanding
Posted on Dec 27, 2023
Excellent hotel for the buck. Hotel was clean, accessibility was great, has convenience store on the 1st floor. Staffs were kind and willing to give a lot of help. I appreciate the warm kindness and assistant from especially Annie and Nhah(sorry if spelled wrong).
Response from Property: Dear Valued Guest,Thank you for sharing this wonderful review! We are very pleased to hear that you had an enjoyable experience with us! We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future!Have a beautiful day and thanks again for sharing!Best regards,StarCity Nha Trang Team
Anonymous User
Premium Grande Twin Room
Stayed in Jan 2023
Family
17 Reviews
5.0
/5
Outstanding
Posted on Jan 16, 2023
Hotel will the perfect position. I will back here if I have a chance
Nackan
Premium Grande Twin Room
Stayed in Nov 2022
Friends
11 Reviews
3.7
/5
Posted on Dec 5, 2022
Room type we booked was comfortable.Location was good, I like it so much. The only two things made me unsatisfied . The gym room and swimming pool under maintenance, opened from 4pm-8pm only, then only two small bottle water provided everyday.
LisaL
Superior Twin Room
Stayed in May 2023
Family
7 Reviews
5.0
/5
Outstanding
Posted on May 15, 2023
This hotel is perfect - pretty much. Right on the beachfront, spacious room, large bathroom, outdoor pool, gym/workout room, bar/restaurant, super helpful staff. Could not have asked for more. It’s location is perfect for other bars, coffee shops and restaurants too. Bit of a spin from the airport (approx 40/45 mins) and about 20/30 mins drive for VinWonders. Handy little convenience and souvenir stores in the area too. I’ll definitely be back to Nha Trang and Star City will be top of my list for accommodation.
Response from Property: Dear Value Guest, Thank you for sharing this wonderful review! We are very pleased to hear that you had an enjoyable experience with us! We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future! Have a beautiful day and thanks again for sharing!Best regards, StarCity Nha Trang Team
a_tkmkv
Superior Twin Room
Stayed in May 2023
Solo travelers
8 Reviews
4.7
/5
Amazing
Posted on May 5, 2023
Perfect location, just in front of the sea. After 9pm it's becoming loud because of the lounge bar on the beach. Pay attention to that before booking if you care about that. Breakfast were included and that was so delicious. Buffet, so you can choose any food and drinks you want to. The only minus for me was a Wi-Fi. It was disconnected every 10 min. However, they have a good WiFi at the lobby. They provide towels and there's free lounge chairs on the beach for hotel guests. They speak English, someone more that others, therefore they find someone to help you.
Response from Property: Dear Valued Guest, Thank you for sharing this wonderful review! We are very pleased to hear that you had an enjoyable experience with us! We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future! Have a beautiful day and thanks again for sharing!Best regards, StarCity Nha Trang Team
Mason
Superior King Room
Stayed in May 2023
Couples
7 Reviews
3.7
/5
Posted on May 25, 2023
Everything was great except poor WiFi and very small swimming pool.
Response from Property: Dear Value Guest,Thank you for writing to us, we would like to sincerely apologize for the negative experience you had, your comments has inspired us to re-train the staffs. Now, all employees have been reminded that the appropriate procedure in this situation in order to ensure the high standards we have aimed because we care about the satisfaction of our valued guests. We'd love to see you again in the future to share a more positive experience with you. Yours sincerely!
Guest User
Deluxe Twin Room
Stayed in Jan 2023
Solo travelers
3 Reviews
4.7
/5
Amazing
Posted on Feb 2, 2023
I was helped a lot by Tham, a dedicated and friendly receptionist of this hotel. Almost nothing to complain about this hotel except for a bit old facility which is easy to understand. From this hotel, you can reach to any sightseeing place of NhaTrang easily. There are also Highlands, Starbucks and other malls which can be reached with just a few steps. Highly recommended. Will be back again.
Response from Property: Dear Valued Guest, Thank you for sharing this wonderful review! We are very pleased to hear that you had an enjoyable experience with us! We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future! Have a beautiful day and thanks again for sharing!Best regards, StarCity Nha Trang Team
JakobRoland
Superior King Room
Stayed in Dec 2022
Solo travelers
2 Reviews
5.0
/5
Outstanding
Posted on Dec 16, 2022
Very friendy staff, specialy Miss Annie. Breakkfast fir European People not so nice
Tranhoang Tin
Superior King Room
Stayed in Jul 2022
Solo travelers
2 Reviews
5.0
/5
Outstanding
Posted on Jul 4, 2022
So great hotel, great buffet breakfast,
정태
Deluxe Room
Stayed in Jun 2022
Solo travelers
1 Reviews
4.7
/5
Amazing
Posted on Jun 6, 2022
main street of nhazzang. a good service and good room. but a little old.