Citadines Bayfront Nha Trang Reviews
Citadines Bayfront Nha Trang
62 Trần Phú, Nha Trang, VietnamView Hotel Details
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Citadines Bayfront Nha Trang Guest Reviews
4.5/5
Great
165 review
Verified reviewsLocation4.7
Amenities4.4
Service4.4
Cleanliness4.4
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All Reviews(165)
Positive reviews(161)
Reviews with photos/video(71)
Great service(46)
Nice sea view(38)
Delicious breakfast(34)
Awesome rooms(28)
Convenient location(18)
Too noisy(16)
Great value for money(15)
Close to beach(15)
Negative reviews(4)
Anonymous User
Executive Twin Studio
Stayed in Apr 2024
Family
13 review
Amazing
Posted on May 4, 2024
Beach-front hotel with amazing view, literally just need to cross the street to reach the white sand beach. Breakfast was also yummy and hotel is located within walking distance to major shopping and eating destinations
Response from Property: Dear GuestThank you for taking the time to review our beautiful property.I am pleased to learn that you enjoyed your stay with us, especially the locationI will share your feedback with the team as I know this also motivates them.We hope to host you soon again.Warm RegardsDolf GroenewaldGeneral ManagerCitadines Bayfront, Nha Trang
Thawaree
Executive King Studio
Stayed in Apr 2024
Family
8 review
Very Good
Posted on May 7, 2024
It’s in the city centre, easy to walk to the beach, but the swimming pool was closed on our second day.
Response from Property: Dear ThawareeThank you for sharing your stay experience with us.I am delighted to hear that you enjoyed your stay with us, especially the location.Our apologies for the inconvenience regarding the swimming pool once more.I will share your comments with the team, as I know they will appreciate the feedback.We hope that you will visit us again, soon.Warm RegardsDolf GroenewaldGeneral ManagerCitadines Bayfront, Nha Trang
Anonymous User
Studio Twin
Stayed in Mar 2024
Business travelers
3 review
Posted on May 13, 2024
Hotel restaurant needs to improve its hygience as staff were handling food incl vread using bare hands
Response from Property: Dear anonymous user,Thank you for sharing your feedback with us.I would like to offer you an unconditional apology regarding your experience in the restaurant and I will personally work with the restaurant to make improvement.Best RegardsDolf GroenewaldGeneral ManagerCitadines Bayfront, Nha Trang
Mr. KX
Executive King Studio
Stayed in Feb 2024
Friends
21 review
Outstanding
Posted on Feb 28, 2024
Great location. Very helpful staff. The room is very clean and looks nice. The view was amazing. Probably the best view i had in Vietnam.
Response from Property: Dear Mr. KXThank you for sharing your stay experience with us.I am delighted to hear that you enjoyed your stay with us, especially the location, cleanliness, views and service that the team provided.I will share your comments with the team, as I know they will appreciate the feedback.We hope that you will visit us again, soon.Warm RegardsDolf GroenewaldGeneral ManagerCitadines Bayfront, Nha Trang
Elephants are the best!
Executive King Studio
Stayed in Feb 2024
Couples
19 review
Amazing
Posted on Feb 13, 2024
Nice hotel with the sea view. The rooms are quite spacious and the balconies are just great!
Response from Property: Dear Elephants are the best!Thank you for taking the time to review our beautiful property.I am pleased to learn that you enjoyed your stay with us, especially the views and rooms.I will share your feedback with the team as I know this also motivates them.We hope to host you soon again.Warm RegardsDolf GroenewaldGeneral ManagerCitadines Bayfront, Nha Trang
Vinz Chui
Deluxe King Studio
Stayed in Feb 2024
Couples
3 review
Very Good
Posted on Apr 22, 2024
Nice staff, but this hotel looks a bit old. the location is excellent, as it is conveniently situated near the beach and offers easy access to various destinations.
Response from Property: Dear Vinz ChuiThank you for taking the time to review our beautiful property.I am pleased to learn that you enjoyed your stay with us, especially the location.I will share your feedback with the team as I know this also motivates them.We hope to host you soon again.Warm RegardsDolf GroenewaldGeneral ManagerCitadines Bayfront, Nha Trang
Malilianmenglouer
Studio Twin
Stayed in Feb 2024
Solo travelers
17 review
Posted on Feb 18, 2024
FYI, limited view room here meaning No sea view at all. the window directly faces to a stupid wall which will make u NEVER unable to draw the curtain. If u r willing to see the sea, just sit in the corner of the room n stick ur face to the glass of the window😃facilities in room are literally under average level in NJ no soap, laundry fee is incredibly high, 3 times of the price in laundry shop nearby. How about just rob, its even faster n eco-friendly☺️ ☺️but the luggageman is pretty helpful and nice🥰
Response from Property: Thank you for taking the time to review our beautiful property.I apologise that we did not meet your expectations this time. I have noted your comments and will work on these points to create a more memorable stay for our guest.Thank you once more for highlighting these issues.Warm RegardsDolf GroenewaldGeneral ManagerCitadines Bayfront, Nha Trang
pyyy
Executive King Studio
Stayed in Jul 2023
Couples
5 review
Posted on Jul 22, 2023
very strategic location. front desk staff was polite and helpful. but the staff in the restaurant for morning buffet breakfast was really rude. told them there is a food fall on the floor they just dont care. very unprofessional.
Response from Property: Dear Guest UserThank you for taking the time to review our property.I have noted your comments regarding the restaurant and will work with the supplier to enhance this service. My sincerest apologies for this inconvenience.Thank you for acknowledging our staff at the reception desk. I will share these comments with them and know that this also motivates them.Warm RegardsDolf GroenewaldGeneral ManagerCitadines Bayfront, Nha Trang
Gi
One Bedroom Executive Room
Stayed in Jul 2023
Couples
3 review
Very Good
Posted on Jul 18, 2023
Location is great however the proximity to the Sailing Beach Club means loud party music all the way till 2am every night. We were on the 21st floor and could still hear the music with all windows tightly closed. If you are looking for a relaxing holiday then probably not the best place to stay.
Response from Property: Dear GuestThank you for staying with us at Citadines Bayfront, I am pleased to learn that we have met all your expectations at the hotel but at the same time we understand your concerns raised regarding the noise from other businesses in the area and offer our sincerest apology.I will also share your ratings regarding service, cleanliness and amenities with the team as I know they will appreciate the feedback.Warm RegardsDolf GroenewaldGeneral ManagerCitadines Bayfront, Nha Trang
Thong Quoc
Executive King Studio
Stayed in Dec 2023
Couples
2 review
Outstanding
Posted on Dec 31, 2023
The people here are very nice and helpful. The location is beautiful and right in the middle of the city.
Response from Property: Dear Thong QuocThank you for taking the time to share your experience with us.We are delighted to learn that you enjoyed your stay with us, especially the location and service focused team.I will share your comments with the team and know that they will appreciate the feedback.We hope to see you again, soon.Warm RegardsDolf GroenewaldGeneral ManagerCitadines Bayfront, Nha Trang
Nadezhda
One Bedroom Executive Room
Stayed in Nov 2023
Solo travelers
11 review
Outstanding
Posted on Nov 30, 2023
One of the best in the city. The breakfast was great, the staff was nice and friendly. Obviously the prices are quite but it’s definitely worth it
Response from Property: Dear NadezhdaThank you for sharing your feedback with us.It was our pleasure to host you and we are delighted to learn that you enjoyed your stay with us, especially the breakfast and service that our team provided.I will share your comments with the team, as I know this also motivates them.We hope to see you again soon.Warm Regards, Dolf GroenewaldGeneral ManagerCitadines Bayfront, Nha Trang
Guest User
Studio Twin
Stayed in Jun 2024
Solo travelers
42 review
Great
Posted on Jun 22, 2024
For the price I can’t complain.
Guest User
Executive Twin Studio
Stayed in Nov 2023
Family
2 review
Outstanding
Posted on Nov 30, 2023
Very good location and the balcony is great!
Response from Property: Dear Guest,Thank you for sharing your experience with us.We are delighted to learn that we have met your expectations, especially the location and facilities.We hope to see you again soon.Warm Regards,Dolf GroenewaldGeneral ManagerCitadines Bayfront, Nha Trang
Leger
One Bedroom Deluxe Room
Stayed in Feb 2024
Solo travelers
1 review
Outstanding
Posted on Feb 27, 2024
All perfect thank you so much
Response from Property: Dear Mr. Leger.Thank you for taking the time to share your review with us. I am happy to hear that we could be of service, and that you enjoyed your stay with us.I will share your feedback with the team as I know this also motivates them.We hope to host you soon again.Warm RegardsDolf GroenewaldGeneral ManagerCitadines Bayfront, Nha Trang
chutcharin
Executive King Studio
Stayed in Aug 2023
Family
1 review
Outstanding
Posted on Oct 12, 2023
Excellent location. Staff were so friendly and helpful.
Response from Property: Dear chutcharinThank you for taking the time to write this lovely review. I am pleased to learn that you enjoyed your stay with us, especially the location and service from our staff. I am excited to share your comments with the team, and know that they will appreciate the feedback.We hope to see you soon again.Warm RegardsDolf GroenewaldGeneral ManagerCitadines Bayfront, Nha Trang
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