Hotels Near Joris Ivens - monument in Nijmegen

The place is nice, staff great. Unfortunately I can not split the stars so please read this. The one star is just and only for the Spa, and it's management. Today I booked a duo scrub to do something nice with my daughter. On the website it is written: Scrub, cream, and head massage for 2 people.50 minutes, 98 euro. This is misleading and totally unfair for the client. We get in and we have 1 masseuse for 2 people.So technically I am paying 49 euro each for 25 (it was 20 at the end) minutes, and not for 50 minutes. Again: THIS is not specified on the website. We are sitting on no bed, just some estethician chairs which put your head lower than your body, totally uncomfortable. Totally low standards. We get scrub on 4 parts of our body: lower legs, front arms, beginning of your back and belly.And we are asked to turn. So only front Then we shower, and with the swimming suits on and with the face towel we get (small) it's totally impossible to get the scrub out. I remove my swimming suit, and I ask for a shower towel, while I am trying butt naked to climb on the chair again. Then comes the cream on the same 4 spots. At my question : why don't we get cream on hands and feet, she says that: The cream makes the feet sliding and the client could fall (!!) And: Masseuse has a phobia touching feet. (Really??? Who hired you?and why don't you do facials then?). Last is the head massage of 5 minutes which it hurts because the amount of oil is non existent. We leave and we paid 98 euro for half a treatment, a partial scrub, a partial cream, dry hands, feet, and lower back, and scrub all over places that I can't name. Masseuse pretends not to see my disappointment or she doesn't care That's a rip off. Nowhere on the website are these things mentioned and we were not informed upfront that the treatment would be only for 4 parts of the body and the masseuse was phobic. I didn't get the choice to stand up and leave, instead of being robbed off I go to complain to reception and the EXCEPTIONAL Lucy (excellent customer care) talks with the spa manager. Obviously the management hired the phobic masseuse so that's the standard. Amateur hour I don't get any excuses, and only 23 euro off the bill. Poor Lucy is left to represent the Sanadome and the shabby operation of a cheap and amateur spa management. She offers me drinks. I appreciate it. I would go back to the hotel and to the thermae, however I won't book a treatment ever again. And so should you do as well! Note for Sanadome management: This kind of service which is obviously incompetently managed from a third part, lowers your standards and your stars. Thank you Lucy, you are really what customer care is about

Had a lovely stay here in September with my mum and my daughter. We visited as a family to visit the war grave of my mum’s uncle. We arrived quite late in the evening as dinner was closing but the hotel ensured we got a meal. We ate in the hotel for 2 of our 3 night stay and the food was lovely and reasonably priced. Staff were friendly and attentive. We had two rooms and both were spacious and well decorated with lovely en suites. The hotel is ideally placed on the Main Street in Elst. We had a lovely stay, and would return.

Wir waren zum zweiten Mal in Kleve für einen Kurztrip und wieder restlos begeistert. Da unsere Anreise kurz ist, haben wir Mittags eine Kleinigkeit gegessen (sehr lecker) und konnten deutlich vor der Zeit unser Zimmer beziehen. Wunderschön und mit Blick auf die Spoy! Restlos begeistert hat uns das Abendbrot. Selten bis nie haben wir außerhalb der Küste so guten Fisch gegessen. Ein kleiner Tipp, der aber auch bitte als Tipp und nicht als Kritik verstanden wird: eine bessere, mediale Präsenz zur Infomationensmöglichkeit wäre schön. Und ein Traum wären kleinere Portion für Erwachsene. So werden wir nie den Nachtisch schaffen. Der Wolfsbarsch war unvergleichlich gut, aber leider war danach kein Platz mehr für ein Dessert. Ein besonderer Dank an dieser Stelle an Heidi und die restlichen Engel für die vielen Tipps und die unglaubliche Geduld beim Thema Klimaanlage!

High-end hotel. The room is large and the facilities are new and the living is very comfortable. The front desk is very good. Because there are various activities in the hotel from time to time, there are more people coming and going. I don't know why the room suddenly broadcast loudly in the early morning of the middle of the night, we can't understand it, broadcast three times. Parking for in-house guests is free.