2519 Yumoto, Nikko City, Tochigi Prefecture 321-1662, JapanView hotel details
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Guest Reviews of Kamenoi Hotel Okunikko
8.4/10
Very good
117 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities7.9
Service8.3
Cleanliness8.8
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All reviews(117)
Positive reviews(108)
Reviews with photos/video(53)
Relaxing hot springs(44)
Awesome stay(33)
Great location(20)
Tasty dinner(13)
Loved the view(10)
Convenient location(9)
Delicious buffet(8)
Large rooms(5)
Negative reviews(9)
チィピヨ
Triple Room (Non-Smoking)
Stayed in Apr 2026
Traveling with friends
3 reviews
7.0/10
Posted on May 31, 2026
The facilities show their age, and the thin walls were a minor concern, but for the price, it definitely exceeded our expectations. The food, in particular, was absolutely fantastic! The buffet, featuring an abundance of local Nikko ingredients, offered a wide variety of dishes, all meticulously prepared and flavorful. We thoroughly enjoyed both breakfast and dinner. There were many families, creating a welcoming atmosphere where you can feel at ease even with children. I think this is the perfect hotel for a family trip to fully experience the nature of Oku-Nikko.
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Anonymous User
Japanese B(Non-Smoking)
Stayed in Apr 2026
Solo traveler
77 reviews
10/10
Outstanding
Posted on May 25, 2026
Great onsen facilities. Love the indoor and outdoor pools. Hotel is clean and comfortable even though it was quite old. Much to do around the hotel with good hikes. Had a great 2 nights stay here
Guest User
Triple Room (Non-Smoking)
Stayed in Mar 2026
Family
10 reviews
9.0/10
Great
Posted on Apr 19, 2026
Really enjoyed my stay, lots of locals come here. Outdoor onsen was good, buffet food was decent too (favourite was the beef!). Extra points for the massage chair which was really a good relieve after a long day. Only drawback is pillow was too small and too soft which gave me neck aches the next morning. Location a little far out from town, would need a car to get here for convenience. But overall a great stay and will come recommend!
Anonymous User
Japanese Room, Non-Smoking ([Non-Smoking] Accessible Room (with Bath))
Stayed in Mar 2026
Other
23 reviews
7.0/10
Posted on Jun 7, 2026
The hot spring was really mediocre, too crowded, and had a strong body odor in the pools. The food was also subpar, rough, and of poor quality. Overall, it wasn't worth the price. I generally wouldn't consider staying here again.
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Guest User
Japanese B(Non-Smoking)
Stayed in Feb 2026
Couple
3 reviews
10/10
Outstanding
Posted on Mar 27, 2026
It was one of my best hot spring resort experiences in Japan. Everything was perfect. Its hot spring quality was the best. I have enjoyed outdoor hot spring during a snowy early morning, which I couldn’t forget. It was so fascinating experience. Food was great and surroundings were also very beautiful. I would come back here again next summer or fall.
6/7
Guest User
Triple Room (Non-Smoking)
Stayed in Jan 2026
Family
6 reviews
10/10
Outstanding
Posted on Feb 16, 2026
The hotel is quite new, and the room is very spacious. We enjoyed soaking in the hot springs at night and strolling along the Onsen street during the day. It's very close to the Yumoto Onsen Ski Resort, which was great as it was mostly locals skiing there. The only downside is that it's a bit far to get to; you have to take the bus and get off at stop number 45.
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6/8
Joses Heu
Twin(Non-smoking)
Stayed in Dec 2025
Couple
10 reviews
10/10
Outstanding
Posted on Mar 15, 2026
A great stay near Nikko. The hotel was clean and comfortable, and the hot spring was very relaxing after a day of sightseeing. The surrounding nature was beautiful and peaceful. Staff were friendly and helpful. Overall a very pleasant experience and good value for money.
NT33
Japanese A (With private bathroom)(Non-Smoking)
Stayed in Nov 2025
Family
4 reviews
9.0/10
Great
Posted on Dec 12, 2025
We love the onsen and love the lake view. Had loads of fun playing with the thick snow outside the hotel. Breakfast and dinner was same food for the two nights we stayed. Beef during dinner was good.
Guest User
Japanese B(Non-Smoking)
Stayed in May 2026
Traveling with friends
15 reviews
9.0/10
Great
Posted on Jun 5, 2026
Decent onsen hotel next to a lake, recommend driving.
Good onsen experience. Nice dinner and breakfast included.
Jie0907
Japanese A (With private bathroom)(Non-Smoking)
Stayed in Oct 2025
Solo traveler
2 reviews
8.0/10
Very good
Posted on Nov 24, 2025
Overall is good in terms of food/facilities/services. Yumoto onsen bus stop is only 3mins walk away from hotel.
The tatami room I stayed is spacious..just that it got smell which I believe it is due to lack of ventilation. Feel ok after i spray some air freshener.
Response from Property: この度は亀の井ホテル奥日光湯元をご利用いただき、誠にありがとうございます。お褒めのお言葉ありがとうございます。当館に一番近いバス停は『湖畔前』でございます。徒歩1分ですので、次回いらっしゃる際に、ご参考にして頂ければと思います。お部屋の臭いについて、ご不快な思いをさせてしまい申し訳ございませんでした。清掃スタッフ含めて全員で共有し、改善させていただきます。またのお越しを心よりお待ち申し上げております。亀の井ホテル 奥日光湯元 フロント
Guest User
Twin(Non-smoking)
Stayed in May 2026
Couple
19 reviews
8.0/10
Very good
Posted on Jun 25, 2026
hotspring water, service and location are very good. but the food and room are so so.
dSaussure
Japanese A (With private bathroom)(Non-Smoking)
Stayed in Apr 2026
Solo traveler
8 reviews
8.0/10
Very good
Posted on May 23, 2026
This boutique hotel located deep in the mountains boasts an abundant selection of delicious food with distinctive local rustic characteristics, making it an ideal destination for a vacation. The only drawback is that its facilities are slightly outdated, and the electrical appliances generate quite a lot of noise. Overall, the flaws do not overshadow the virtues of this hotel.
KQEQ
Twin(Non-smoking)
Stayed in Sep 2025
Couple
36 reviews
10/10
Outstanding
Posted on Oct 4, 2025
Convenient location, comfortable stay, and friendly staff. Great option for travelers looking for value and accessibility.”
Response from Property: この度は亀の井ホテル奥日光湯元をご利用いただき、誠にありがとうございます。また、高評価を頂きありがとうございます。これからも快適な滞在をお届けできるように努めてまいります。またのお越しをお待ちしております。亀の井ホテル 奥日光湯元 フロント
Guest User
Twin(Non-smoking)
Stayed in Feb 2026
Traveling with friends
18 reviews
5.0/10
Posted on Mar 20, 2026
Website stated Dinner and breakfast will be provided
But actually the hotel gave you Coupons to buy dinner box in their shop ! They should tell us the arrangement when we booked the hotel so that we could prepare our dinner before Check In ! Also , the hotel even Not provide Ciffre in the morning
Guest User
Japanese A (With private bathroom)(Non-Smoking)
Stayed in Sep 2025
Couple
8 reviews
9.5/10
Amazing
Posted on Oct 21, 2025
Beautiful location near the lake at 1400M. Good dinner service. Spa was good
Response from Property: この度は亀の井ホテル奥日光湯元をご利用いただき、誠にありがとうございます。お食事も温泉もご満足いただけたようで何よりでございます。これからもより良いサービスをご提供できるように努めてまいります。またのお越しをお待ちしております。亀の井ホテル 奥日光湯元 フロント