Funanheliangchaowei
March 28, 2024
After the reservation was completed, the hotel quickly contacted me via email to communicate the check-in details, and arranged a business car to pick us up on time on the day of check-in.
There were some minor incidents during the check-in process, but they were well resolved with the help of Ctrip’s housekeeper and the coordination of the hotel’s general manager, Mr. Benjamin. When we checked out, the hotel management sent us off.
I will still choose Ctrip when booking luxury hotels in the future. It is convenient and fast and can help solve many problems.
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