Red Roof Inn Martinsburg

dirty, found food on the floor, decrepit walls and doors

Budget friendly and a good central location

Check in should have been a clue… Posted in a few places stated that they DO NOT rent to LOCALS. Good to know it wasn’t a rent by hour place. The woman who checked me is was nice. Easy check in. The room smelled a little musty. But appeared to be clean. The towels, on the other hand were yellow and dingy looking. And there was a dirty towel hanging behind the bathroom door. I’m happy I bring my own towels when I travel. The bedding was clean (I hope) I was on the first floor room 112 and the room above me sounded as if there were a herd of buffalos running wild. I honestly thought the ceiling was going to cave in. I was just about to call and ask for a room change then, the herd settled down. The bed was comfortable and I had planned on sleeping in before heading back on the road. However, the buffalos had other plans and they began to run wild around 5 am. So I got dressed and left.. I was wide awake. This Red Roof does not have a continental breakfast, nor was the coffee ready. When I checked out, I did mention to them that the people above me were complete butts! He apologized. Not much they can do.

The room had visible damage from prior guests, the shower did not have hot water easily accessible, the check in process took almost 20min of standing at the desk while the computer moved at a gacial pace, the check out process was long as well as there was no staff behind the counter. The room clearly smelled of smoke from prior guests. I will not be renting a room here again.

It was nicely decorated for the holidays. There was no breakfast. The coffee area wasn't refreshed. Older building and room with a stale odor, it was cold the heat wasn't turned on when I arrived. Restaurants nearby within walking distance.Sparse toiletries. It seems like no one really takes pride in this place, with a breakfast, nice coffee and some snacks and better maintenance this could be a nice place.

Everything and everyone was great...the bathroom needs a trash can that's my only complaint

I've stayed at this hotel before. The staff is always friendly and helpful.

Didn’t feel safe, guests hanging out in lobby and outside. Bed was old and saggy

Cleanliness fair, customer service excellent, bldg a little run down , fair price