2-Star Hotels in Norfolk County

Wonderful customer service. We had to cancel at the last minute when our son was injured. They agreed to waive the cancellation fee. It's nice to see a place that puts human kindness above maximizing profit. It shows good management. Will definitely stay there next time we're in the area.

I booked this hotel because it was the least expensive place I found anywhere remotely close to Boston. While it was far from cheap, it was affordable. It's also a very nice hotel. I arrived just shortly after noon. The desk clerk was extremely pleasant and accommodating. While I expected to just leave my bags and go out exploring, he actually checked me into a room immediately. The hotel couldn't be better located. It's a block and a half to the North Quincy 'T' station. You can go from your room to the red line platform in five minutes and then easily get anywhere greater Boston. While for some reason they keep the front door locked at all times, the area around the hotel seems quite safe. It's mostly transit-oriented development--brand new condo towers and a variety of chain stores and restaurants. The room was large, immaculate, and quite well appointed. The only thing I'd improve is the lighting. It seemed quite dark both by day and night. Some overhead lighting options would be nice. Another quirk was that the alarm clock was set to the wrong time, and there didn't appear to be any way to set it correctly. While I use my phone as the actual alarm, I do like to look at the clock if I should wake in the middle of the night. With one exception, the hotel facilities seemed quite nice. The exception is the ice machines. They are strange (quite different than what most hotels use), and they seem to break down frequently. They really should swap these out for a more standard alternative. Those quirks do not lower my rating, though. The room was nice, and the breakfast was also quite good. When I return to the Boston area, I'll very likely stay here again.

Location was excellent, very quiet area. The only inconvenience was: -On 4th night, bathroom ceiling was leaking water and we had to be moved to another room. -Had to call guest services to request new fresh towels and other items since housekeeping does not check rooms every day. - There is no hot breakfast. Just a few ”to-go items”. -Hardly any cold water in shower.

We chose this property as it appeared to be quite close to Gillette stadium. We came down for a conference and didn't want to stay somewhere that would require a long drive even in the morning. I always check ******* and the reviews appeared to be quite favorable. When we checked in, it was a flawless procedure. We had to walk around the outside of the building to get to a set of stairs leading to the second floor. When we opened the door, we were greeted with a very strong smell of cigarette smoke. The hallways were quite narrow and I could tell there had been some damage to walls in the past that had been repaired. The area appeared as though many of the rooms were occupied by people who are living there. While walking down the hallway, I could smell the dirty rooms. A short distance down the hallway we walked down to another section of the property. When we opened the door, there was quite a difference! The hallway was wide, it was clean, and there was a pleasant smell. The rooms were spacious with all recently updated furnishings and fixtures. The room was equal to many other hotels that I have stayed at. The property itself was less than 2 mi from Gillette stadium, which is a bonus. I did not see anyone hanging around the rooms on our way through the hallways, but I did hear televisions playing in most of the rooms. I would recommend this property if you are looking for a place close to the stadium. I would also recommend checking first to make sure that you get one of the new rooms.

I was treated like an ***** by the girl at the front desk when I asked why the pool wasn't open she said it wasn't open until after memorial day, when I questioned this and said it wasn't on the website she mumbled something about it had to be over 60 degrees and considering it was over 70 outside it was a poor excuse..I told her I had booked the hotel because it had a pool and she looked at me like I was completely stupid! Sorry but I've came a long way from Ireland and spent a lot of money to get here to be treated like an ***** by someone half my age. I demanded a refund (which hasn't went into the bank yet by the way) and she said she couldn't authorise one and phone on Monday- I told her I wasn't moving until she found me someone who could. Miraculously after talking to her general manager she said she was authorising one. I wasn't the only paying guest asking about the pool too, while I was there 2 girls came over and asked could they not even sit outside at the pool and were told no. Ridiculous they can get away with this. I would steer clear ,the staff clearly have no customer service experience- the guy on the front desk at check in was borderline rude too - he hardly even spoke or lifted his head. STAY ELSEWHERE

We had a great experience here. I had three rooms rented for a group and we didn't have an issue with any of the rooms or amenities. Rooms were all clean and well stocked. Food at the restaurant on site was great. The breakfast was great. And everyone at the front desk was very friendly. We really enjoyed our stay.

The hotel is very new and the hotel is good value for money.

Breakfast is not provided, but there is a kitchen in the room where you can prepare your own meals. There is a free washer-dryer downstairs. There is also a gym. Clean the room once a week. You can get anything from the front desk in the middle.

The place to leave is very close, and the past is very convenient. The surrounding environment is also very good, and the transportation is very convenient. The super king bed can accommodate four people, a place that I like very much.

Stayed two nights at this hotel on our trip to Boston. Lots of amenities around and am easy drive to the near by train stations which is why we coffee this hotel. The hotel itself from the outside looks terrifying and very run down. There are multiple buildings, two one level and one two level building. We stayed in the test level building. The room itself is much nicer than the outside of the hotel and appears somewhat newly renovated. The bathroom however is declining not renovated and could use a little TLC. The vanity is very dingy, the heater in the bathroom was disgusting and super old. The bathtub was very rough feeling and just super old and don't looking. The bed was comfortable and pillows were good. There is a fridge, microwave, decent size tv, and two chairs in the room. We encountered a toilet that wouldn't flush as there was no water in it when we got there. I didn't get the staff members name but he was there both evenings we stayed. He was extremely helpful and handled the situation well. We related the problem and within minutes he came to attempt to fix the issues, he couldn't so placed is in a different room. Excellent service. The breakfast was suppose to start at 7.. we went on our first morning at 7:05 and nothing was out. We went back at 7:15 to find two kinds of cereal, bananas, donuts and some bread. The juice machine want working and the cereal I after was so stale I just had to throw it out. There was a very tiny little table to sit at. The parking lot is very small and if you have a bigger vehicle it would be a nightmare. Overall the hotel was okay. It wouldn't be my first choice to stay at again but it was on the cheaper side. I feel that there are just so many other places to stay I probably wouldn't pick this hotel. In general the hotel was quiet, no street noise however where the floor is laminate we could head everything above us when the people walked.