Sheraton Norfolk Waterside Hotel
0 nights
Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Norfolk
Sheraton Norfolk Waterside Hotel
Health Protected
777 Waterside Dr, Norfolk, Virginia 23510, United States
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Located in Norfolk (Downtown Norfolk), Sheraton Norfolk Waterside Hotel is within a 5-minute drive of Norfolk Scope and Norfolk State University. This hotel is 2 mi (3.2 km) from Sentara Norfolk General Hospital and 3.4 mi (5.5 km) from Old Dominion University.Show More
We Price Match
3.7/5Cleanliness: 3.8
All 102 Reviews
Amenities
Golf CourseOutdoor Swimming PoolHikingFitness RoomPublic ParkingBarTennis CourtRestaurantMeeting RoomLuggage Storage
All Amenities
Surroundings
Airport: Norfolk International Airport
(16.9 km)
Airport: Naval Air Station Oceana
(32.6 km)
Train: Norfolk Amtrak Station
(1.3 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
5
King Room with Harbour View
1 King bed
Has window
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Check Availability
4
Concierge level, Guest room, 2 Queen, City view, EAST
2 Queen bed
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Check Availability
6
Guest room, 1 King, City view
1 King bed
Non-smoking
Air Conditioning
Doorbell/ Phone Alerts
Hair Conditioner
Shampoo
Check Availability
6
Club lounge access, Suite, 1 King, WEST, Balcony
1 King bed
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Check Availability
5
Guest room, 2 Queen, Harbor view
2 Queen bed
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Check Availability
5
King Suite With Sofa Bed-Pool Side
1 King bed and 1 Sofa bed
Non-smoking
Air Conditioning
Private Bath
TV
Daily Housekeeping
Check Availability
7
Guest room, 1 King, Corner room, Balcony
1 King bed
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Check Availability
6
Guest room, 2 Queen, City view
2 Queen bed
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Check Availability
6
Club lounge access, Guest room, 2 Queen, Harbor view
2 Queen bed
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Check Availability
5
Club lounge access, Guest room, 1 King, Harbor view
1 King bed
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Check Availability
6
Club lounge access, Guest room, 1 King, City view
1 King bed
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Check Availability
Executive One-Bedroom Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Daily Housekeeping
Check Availability
5
Urban Club Suite King
1 King bed
Non-smoking
Air Conditioning
Private Bath
TV
Daily Housekeeping
Check Availability
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Guest Reviews(102)
3.7/5
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.6
Elisa Marie
December 27, 2023
Location is awesome, the waterfront view is beautiful! Lots of food options available within walking distance. Only downside was that the housekeepers busted in my room at 10am without knocking or saying who they were an hour before checkout. Very jarring, I understand misunderstandings happen, but that was very unprofessional way to go about it.
Guest User
July 13, 2021
While the location is wonderful this hotel has fallen victim to the Covid standard. Basically they provide little to no service, no cleaning, no room service, can’t even get the room adequately stocked with coffee for a room price markup of 20-30%. Plus you have to pay $13/day for on site parking in which they park their shuttles so there’s even less parking lot parking. Initially I thought it was nice to find water and tea in the lobby but soon found the tea hadn’t been changed and was old and sour. Also the breakfast offered at the restaurant is outrageously expensive.
Guest User
May 19, 2024
We had a great trip! Everyone was awesome, especially Dominic and Matt in the valet! They’re super helpful and knowledgeable about the area. They gave us great tips and ensured that we had the best trip! We also loved the food in the lounge. Will definitely go back!
Guest User
May 19, 2024
We only stayed for one night but it was really nice. Lots of stuff in the area. I loved the convenience. The valet Marcus was my favorite part of the experience, hands down. He was just so pleasant. He kept me smiling. Definitely keep him on the payroll!
Paul
February 18, 2024
Nice hotel but the restaurant is not the best. Staff was friendly. Parking is $35 per night. If I knew that I would have stayed somewhere else in town. Charged twice for incidentals, never did receive a strait anwser why. Hopefully it will be refunded.
Guest User
May 14, 2024
In my recent visit to Norfolk, I decided to stay at the Sheraton Norfolk Waterside Hotel. The check in process was quick but met with so much confusion by the desk attendant. I asked to have my two rooms be on the same floor. The desk attendant did little effort to accommodate my request. He quickly programmed the room keys without fully confirming if my rooms were on the same floor. My room wasn’t welcoming nor gave a comfortable feeling. Entering the room I was greeted by a stale carpet smell. Once I notice the smell I immediately went to check the bed and bathroom. The white comforter and sheets were stained the pillows were old and gray. The towels were stained as well. The Tv in the room didn’t work at all. The walls were scuff After the room experience I decided to shorten my trip and check out the following morning. To my surprise I was still charge the nights I didn’t stay there including $75.53 that I’m disputing on my credit card. Stay away from this hotel until they work on improvements.
BRITTANY
February 12, 2024
The hotel was nice and the staff was great. I didn’t know about the $35/day parking until I arrived. Other than that it was great!
Tanya
February 11, 2024
Check in time should be earlier in the day.
Brenda
February 9, 2024
decent property, nice area on the waterfront and restaurants and bars in walking distance.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 15 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.8/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1997
- Renovated: 2018
- Number of Rooms: 241
Located in Norfolk (Downtown Norfolk), Sheraton Norfolk Waterside Hotel is within a 5-minute drive of Norfolk Scope and Norfolk State University. This hotel is 2 mi (3.2 km) from Sentara Norfolk General Hospital and 3.4 mi (5.5 km) from Old Dominion University.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at City Dock Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Norfolk? This hotel has 35004 square feet (3252 square meters) of space consisting of a conference center and meeting rooms. A train station pick-up service is available for a surcharge.
Stay in one of 468 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at City Dock Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Norfolk? This hotel has 35004 square feet (3252 square meters) of space consisting of a conference center and meeting rooms. A train station pick-up service is available for a surcharge.
Stay in one of 468 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most popular business facilities
Golf Course
Outdoor Swimming Pool
Hiking
Fitness Room
Public ParkingAdditional charge
Bar
Tennis Court
Restaurant
Meeting Room
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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