There is so much that was good about our experience at the Crowne Plaza North Augusta, it is difficult to know how to begin this review. I was impressed when I stepped into the hotel lobby, which had a well-appointed, unpretentious elegance. Our room was extremely attractive, with comfortable furniture and a first-rate bed. The Salt and Marrow Restaurant provided a lovely dining experience with good drinks and a menu that included standard fare such as short ribs, scallops, and pork as well unusual food like Grilled Kangaroo. On our second night we ate in the bar, which had additional offerings such as an assortment of sandwiches. The summary is that the facilities and the food at the Crowne Plaza North Augusta made for a most enjoyable experience. However, without the extraordinary effort of Angela and Joe, two Crowne Plaza North August employees, our two-day stay could not have happened. They solved overwhelming accommodation issues; Angela searched the entire hotel for a room that would work for us, and Joe personally saw that we were settled comfortably in that room. Both did so with a level of dedication and joy that created a most welcoming environment. The management of the hotel embraces employees providing their best. Angela and Joe could not have done things better. The Crowne Plaza North Augusta combines the best people, food, and facilities to create a first-class vacation experience.