Hawthorn Suites by Wyndham Hotels in North Charleston

Wyndham hotels are always a great choice. I look for this brand whenever traveling. This location did not disappoint on service and cleanliness. The morning breakfast makes it a plus when needing to stay for work purposes.

We stayed here for 3 nights and had the best experience. Ms. Diamond at the front desk was absolutely the best and made our experience in North Charleston even better!! She went above and beyond to make us feel right at home. We will never forget her and will continue to stay at this location when we are in the area.

The young man at Checkin was wonderful. The plusses all stop there. Got into the room. First of all, I ordered and received confirmation that I was getting a Rollin Shower room. Not! Did not receive the room I ordered. I cannot stand in regular tub/attached shower. How disappointed we were. Next. NO Air Conditioning. Power completely off on the room unit. Joshua kindly came in the room to try to fix/adjust it. No action. So next, he gives us another room. We were so excited our problems would be over. NOT! This room, I flushed the toilet..........NIAGRA FALLS!!!! Bathroom Fludded over with water in less than a minute. Could not stop it. My husband goes to front desk and gets a plunger and a mop. We slept in a room with totally wet floor as the mop had fibers no thicker than a child's jump rope. It was thin and old. We just endured a soaked room until we checked out in the morning about 6:30AM. Came to Charleston for Medical reasons. This room situation really made us SICK! I can only say the staff, and the breakfast are super kind. Whoever confirmed the room order from the very beginning DID NOT give us that room, and the rooms they gave us were totally devoid of being usable for any guests. Please have housekeeps check the basic facilities in rooms before allowing the front desk to rent them. Test the AC and Flush each toilet. Thanks!

DO NOT STAY HERE!! Hotel isn't any better than a Motel-6! Certainly not up to Marriott Standards!! (and I'm Platinum...so I know a few things about Marriott properties) Marriott should pull it's name from this place! Overall (on a total of 10-star rating), this place is a 2-star hotel, trying to be a 3-star and pretending to be a 4-star through it's on-line ratings! The Pool is ice-cold (no heater) and the size of a large bath-tub. The rooms don't get cleaned (seriously...we stayed for 5 days, never so much as a vacuum, we started taking out our own trash!). In-Room fridge shuts off every 2 hours (so nothing stays cold, and it smells...and they're designed to do this!). Breakfast was okay, until the last day when they didn't even bother putting out anything but bread and oatmeal (presumably to save costs, as they were very full). Fruit was always spoiled as well. They couldn't even leave coffee and tea out after 10am, but they claim to be 4-stars? Really? Even the walls were marked with scuff-marks and white-plaster throughout the place! And we stayed in more than 1 room which is more than most people see! Pro's: The shower was hot, the pull-out couch was a bonus (even if it was so uncomfortable people just slept on the couch cushions), rooms were overall spacious and the heater & A/C worked well. TV's worked well, and we were even able to sign into our netflix, but even these weren't enough to bring up my overall rating! The ONLY thing good about this hotel was the staff! Sincerely, they were generally friendly and helpful depending on who you talked to....but I'd never subject my family to staying here again! If I hadn't booked on-line for the whole time, we'd have moved hotels!

The location of the facility didn’t look like it was in the best neighborhood and if you’ve never been then you wouldn’t know when you booked it. It was clean, however, the bathroom could have been updated w caulking and a little cleaner, there was black around the edges of the tub. The breakfast of coffee, bagels and danishes were the norm for an included breakfast. I paid a higher rate thinking it was a smoking room as the others were listed as nonsmoking but found out the whole establishment is nonsmoking so I lost money there!! Somehow that should have been disclosed.

We stayed three nights in October for an event I hosted (EVENT STAFF COULD NOT BE MORE OUTSTANDING), but this is for the room/staff. We stayed in a suite - always ask for the opposite side of the interstate, as it is very loud on the ”even side”, especially if you have any sleep issues. Could it be updated some? Sure. We came back for a night in November on family business. Stayed in an odd-numbered room and it was decidedly quieter. They need better trashcans in the rooms. Seriously, the one they had in the main room is no bigger than a stand up desk file box. The hotel employee that I was disappointed in was Gwen at the front desk. Not friendly, not attentive, not in a hurry. After the first visit my husband had left something, and I thought I ha. Until we made reservations for the second visit, my husband did not realize that that's where he left his cane. He gave them a call, they went right to it, and it was waiting at the desk with his name on when we checked in. What I thought I lost was a necklace we had brought to town to take to the jeweler, but a family emergency prevented that (we lived in the area until last year so it was a trip ”home”). I asked Gwen to check on it. SEVERAL times I had to explain exactly what it was - a broken gold necklace with 4 small beads - how exact is that?) She shuffled around and acted like I was crazy to even ask about it. I explained the situation several more times - she wanted the reservation number I had been under because supposedly that was the only way anyone could look for it. I didn't have the number, but had the dates. She was surly about it. FINALLY she said she'd call upstairs to the lost and found and I could have a seat. It took about an hour for anyone from ”there” to come down, and I finally had to crowd the desk for her to call them. Hearing the way she was referencing my claim was like she was just humoring me, and I might be scamming her. How many people come looking for a broken piece of jewelry, and how hard is it to see if they have it? That could have been a misunderstanding of her motives by me, but based on how she was at check-in both visits and how I saw her similarly relate to other customers, I felt she was not into her job. I won't let that keep me from staying there again, though. The great experience I had with the event staff bought them some loyalty from me. I will say kudos for having gluten free cookies - wish they could be warm, but know that's impossible.

Ten minutes from the airport, there is a shuttle bus to the airport. nice 👌

Enjoy southern hospitality at this Wingate by Wyndham Charleston University Boulevard conveniently located off Interstate 26 near Charleston Southern University Charleston International Airport Wannamaker County Park Northwoods Mall Tanger Outlets Charleston Harbor South Carolina Aquarium Charles Town Landing Magnolia Plantation and Gardens and many local restaurants. Ideal for both work and play this smoke-free lodging offers complimentary hot breakfast complimentary internet outdoor pool fitness center meeting and conference rooms and 24-hour business center with copy print and fax services. Children under 17 stay for no charge with an adult. Guest room amenities include microwave refrigerator safe and newspaper. Suites and handicapped accessible rooms are also available.

I started staying at this hotel in 2007 and it has been my hotel of choice whenever I visit Charleston, SC. I retired in 2016 and haven't traveled much in the past 6 years. I had the occasion to attend a show in Charleston, SC on September 23, 2022, and I made my reservation here. Prior to my check-in date I called the hotel and Richard answered and remembered exactly who I was. That really impressed me. On my check-in day of September 23, 2022, I was greeted in the lobby by Richard and the owner John. They were both very pleasant as always. This will be my hotel of choice on my next visit. I would without a doubt recommend Econo Lodge North. Thank you, Richard & John.