My wife and I had a great 5 night stay when in town for our daughter’s wedding. On our last night, and our bartender’s first shift at the hotel, there was one challenging guest at the bar. Donald did a great job of assisting/training his new bartender while filling multiple requests from this particular guest. The guest chose to engage me in unwanted conversation despite my requesting that she not. Donald was extremely appreciative of my “assistance “, had great conversation with me, my wife, ( a psych professional), his new employee and was kind enough to see that our involvement was recognized and rewarded. The staff here was wonderfully attentive and very professional, reflecting the type of organization Donald and the rest of the local management team is creating at this location.