I returned with pleasant memories. It turned out to be the worst experience in any hotel in over 80 countries I had. Had the best room, but it was not cleaned, the trash was left in the room, along with the dirty coffee cup and used coffee pod. Shower gel was missing from the bathroom upon arrival. Used towels were left on the floor and the bed was not made. The toilet clogged 3 times and spilled out- had to move into a different room at 4 a.m, and the climax was that before departure I found hair in the scrambled eggs! Breakfast was not good anyway and they’re charging extra for an omelette! A couple of days the eggs looked so un inviting that you felt not touching them. The staff was unprofessional and misled the manager. I started using this hotel for my Charleston stays few years ago due to very good location and convenience, and the service was decent but this time it was a huge disappointment. Never had so many issues in my life in a hotel, on 5 continents. At some point they tried to kick me out and asked me to move to a different hotel for my 2 goal nights as I was complaining about the issues I had EVERY DAY! You should seriously consider if you want to choose this hotel for your next Charleston stay.