Guest User
June 26, 2024
Recently stayed for one night for work purposes. The hotel is literally in the centre of Barnstaple (which requires it's own 1 star review). The hotel has its own 2 car parks which are quite hard to find and only accessible if you drive a Fiat 500 or a moped. Initially it was promising, the reception areas and bar/lounge presented clean and modern. That's where it ended.... the corridors are dated with stained carpets and a damp, fousty odour. The room was dated, mould in the bathroom and filthy carpets. The room stunk but having the window open meant listening to the locals leaving the pub next door in a not so quiet manner. The restaurant on site in contrast was beautiful, amazing service, food came quickly and setting lovely. Albeit a bit pricey for one course and a small glass of wine at £29. Hotel is very noisy, the creaky corridor floorboards don't help but people walking around late at night and from 5am. Appreciate this is a 3 star hotel so possibly this is to be expected but the room really let's the hotel down. The TV for example is next to the window, you can't even see it from the bed?! I travel on a weekly basis for work and stay in a lot of hotels and I've stayed in premier inns better than here. For me, not starting breakfast until 730am is a pain, most places start from 630am or 7am. On a positive all staff have been lovely that I've encountered.