Baymont by Wyndham Bonita Springs Naples North

I'm not a fan of check in via screen but it was okay. The breakfast was average.

I think our world is doomed The remote check-in with an operator located in India, is shameless Nothing wrong with the operators who were efficient and kind but I think this kind of check in marks the beginning of the end and it is ugly Also, the ac is super noisy and together the dehumidifier make sleeping impossible

Stayed here 2 nights during part of a two week trip. We arrived to find out the pool was closed. We tried to cancel the reservation and get a refund, to go elsewhere so our kids would have a pool, but no luck. Room is non-refundable, so it was either be stuck with it, or lose the money and find something else last minute. The workout room was dirty. I wiped down the weights I used, and the wipe was pretty dirty. So I started wiping down any equipment I used, before I used it, and all the equipment was the same. Either grime or dust. There was a water machine, but no cups, and the water was room temp at best. The beds were average. They give you three pillows, so we tried to ask for 2 more so we'd each have 2, but they were out, I guess. We did their breakfast one morning, and the poor attendant was struggling to keep up. We had to wait quite awhile for her to refill the staples like eggs, bacon, milk, and coffee. When it was refilled it was not great. It put us a little behind starting our day, so the next day we skipped their breakfast, and went out. If the pool were open, it would have been decent for the money. For us though, that was the reason we booked it, so it ruined the stay.

The hotel is a bit dated on the inside (carpet and lighting), elevator is old and its floor tile broken. The lobby has no staff - a kiosk staffed remotely handles all check-ins which actually worked just fine but felt odd. It wasn't clear to me that if there was a problem who I might contact. The breakfast was as expected, no better, no worse that Holiday Inn Express - coffee ok, the dining area small, one broken table. The rooms were clean, hotel was quiet. Hotel close to beach, close to food - I will stay here again. Good value for money spent.

Although the hotel was fabulous, no staff spoke English after we checked in on the computer. That was a little problematic, but we figured it out and overall we read the hotel highly.