Upon walking into the room there was a strong odor that was so pungent that over my 3 night stay the smell never went away. We tried opening the windows, spraying air freshener, and turning the AC on, nothing worked to remove the smell. Though the brunette lady at the front desk was very nice someone gave us a room and room key that when we tried opening the door to said room, there was still a guest inside the room staying there. The bathroom sinks had weird red and black stains covering them. The pullout couch had a blood stain in our second room. Also our second room smelt like cigarette smoke (which I would’ve preferred over the other room). The room was so bad, my family and I did our absolute best to spend the absolute least time in there. Pillows also ******, very thin and were not comfortable. I’ve stayed at the surrounding hotels and they’re so much nicer and cleaner.