Park View Residence-Northolt - Near Tube

This was the worst experience that I ever had with *******. It took me more than 30mins to just get the door open but it never worked. The residence has 4 rooms that need to share a kitchen and a bathroom. They never mentioned these info in the description. Also, I sent them a message that I could not get the door open and requested for a refund, they said I was stupid and called the police. It was absolutely ridiculous and an insult to me. I did report to ******* to remove this residence from the selection so that no one will get suffered in the future. I am still working on my refund and hopefully will get it back in the sooner future.

The property was fine. The owners were very unhelpful, I left my jacket in my room and realised when i was home over 5 hours away. I messaged asking for them to send the jacket or atleast the keys inside onwards, and I would pay for any expenses required. In response, they moved the jacket into the kitchen, and ignored any further attempts to contact them. Even going so far as to blocking my phone number, leaving me without my jacket and business keys.

Loved the property, the superb location and kind and generous hostess! Very generous with continental breakfast with lots of choices to include fruit and chocolate bonus! Impressive!

We hadn’t anticipated sharing this space with other people as it does state on the details that ‘you will only share the apartment with others from your party’. Fortunately all other guests were very respectful of space. Continental breakfast options were interesting but it wasn’t clear what was definitely for our use and what belonged to others. Overall, a nice stay in a nice location.

Shower didn’t work properly, out of date food in fridge