Holiday Inn Hotels in Norwich

On arrival of the hotel we where asked to pay. We had already previously paid but the desk were unsure so let us go up to our room and asked us to come back in the morning. The receptionist was extremely polite and apologised for the mistake that they had made and in return gave us breakfast vouchers. We informed her that we had no working window and it was uncomfortably hot in the room with only the fan and no air con. She gave us a card for the air con but sadly the air con was extremely poor. After 2 uncomfortably hot nights we informed the lady on check out that we didn’t have the best experience in terms of the temperature of our room. They apologised but still was uncomfortable. Apart from that our stay was welcoming and very clean.

Modern hotel with a welcoming lobby and big reception area. Situated next to the Norwich City football stadium and some rooms overlook the pitch which is fun for football fans ! There is a big retail park across the road and it’s approx 10 minutes walk to restaurants, pubs overlooking the river and then just a few minutes further onto the main rail station . Rooms equipped with large beds and useful amenities which include hairdryer, tea and coffee facilities , iron and ironing board . Nice big modern room and our bathroom had a bath aswell as a shower . We had dinner in the restaurant but unfortunately the food wasn’t a high standard compared to the rest of the hotel . The staff were helpful though over this aspect .

1. **Breakfast Variety**: The breakfast here is fantastic! There are plenty of choices to suit different tastes, making it a great way to start the day. 2. **Amenities**: The hotel features a well-equipped gym and indoor swimming pools, which are perfect for staying active or unwinding after a long day. 3. **Room Size**: The rooms are spacious, offering plenty of room to relax. However, they do have a slightly older decor that might not appeal to everyone. 4. **Toiletries**: A heads-up for future guests: remember to bring your own toothbrush, toothpaste, and slippers, as these are not provided. 5. **Location Considerations**: If you're not driving, I wouldn't recommend this hotel. It’s a bit isolated, making it less convenient for those relying on public transport.