Extended Stay America Suites - Detroit - Novi - Orchard Hill Place

You have to take your own laundry and garbage out to a different room no house keeping , the breakfast is poor for the amount of money they want 2 star!!!

This hotel is cost effective, in a nice area and the staff overall is helpful. My biggest problem with this hotel is the cleanliness. The carpets were stained throughout and I didn't feel comfortable even using the restroom.

Stephanie at the front desk always provides outstanding customer service and goes above and beyond to serve the customers. Laundry is very helpful as well. Good place to stay long term and feel like home...........,....................

Room is very spacious with a full kitchen, wifi speed pretty good too. It’s a good place for the price.

Room smelled. Bugs. Awfuk

Will be back

I’ve stayed here for about 10 months back to back and some rooms are much cleaner than others. Beyond filthy in some rooms. I starting bring my own multi purpose cleaner to spot clean. This place has a full kitchen feature in all units so its also a place where the LOW INCOME come to stay when they are inbetween housing. I’ve seen the same dirty butt people here for months on in leaving there doors open letting their filthy room smells permeate the hallways. A month ago there was a huge ghetto fight between 15-20 people at 7:00 AM which forced me to be late for work because I wasn’t about to walk inbetween this confrontation that lasted about an hour with NO staff calling the police. I stay here because they never report me for smoking in their facilities. Don’t get me wrong, I’m a clean smoker; I don’t live here and smoke 2 packs of cigs a day for 3 months and then leave to have the same room not even cleaned and rented out to someone to deal with (aka ME). I’ve dealt with dirty sheets (stained), pillow cases, blood on the wall next to the toilet, fridges sssssooooo dirty I do more than spot clean. I’ve been rented occupied rooms and walked in on women by accident. Some rooms are missing furniture because they let a lower class of civilization stay here. Chunks of coffee tables gone because this place is “pet friendly”. Some people have smoked soooo much in these rooms when you turn on the AC chunks of resin fly out on occasion leaving your bedding ruined. I could keep goin

Clean and friendly staff

Good customer service