Hotels Near St. Ann＇s Church in Nowy Dwor Mazowiecki County

4 star hotel, really? I have booked this hotel as we were hoping to have a nice relaxing stay with our kids, instead we spent 5 days having lots of different issues everyday. Straight after arrival we were told that the main attraction for the kids (kiddos room and bowling) are closed. In the room we have found cleaning chemicals and massive spiders coming down from the curtain. Also the smell in the room was very unpleasant. On the 3rd day they placed the couple with the dog just beside our room and the dog was barking until nearly midnight and when I complained in the reception I was told, sorry but we can’t do anything. Over the wkd hotel was quite busy but the hotel only placed few members of staff into the restaurant so we were waiting in the queue for nearly 30 min to start the breakfast and another 30 to get pancake! Corona-19 safety precautions- some joke as people were squeezed in one room with no distance what so ever! As we were very annoyed and upset with all this issues we asked at the reception to talk to the manager and I was extremely shocked when very unfriendly and arrogant Mrs Silwia... play around whole day lying to my face that she passed my phone to the manager and he will contact me soon - he never did as she never tell him that I want to contact him! Finally throughout the end I was able to speak to one of the senior staff and she was very friendly and offer small compensation for all this issues. Unfortunately the whole stay was one big disappointment. I was staying in so many hotels so far, but this was absolutely shocking. I have talked to the other couple who was visiting the hotel while ago and they told us they were shocked as well how they change throughout the time. Pity as we were hoping to have a great family stay, instead we got only 5 days of constant unpleasant situations!!!!

We were accomodated in a comfortable appartment which lived up to all our expectations. We are grateful to the administration who did everything to make our stay comfotable and unforgettable. We were touched by their kindness, hospitality and perfect service. We found the people working here very feeling, helpful and supportive.Many thanks to the manager of the hotel Marcin, receptionists Maꬷgorzata, Zofia, Alicya, Ewelina, Adam and Gabrysia, housekeeping staff and kitchen staff Ania, Natalia, Marcin, Kuba and Patrycya. They did their best to make our stay pleasant and peaceful. The hotel is situated in a quiet area, is clean and cosy. It is an ideal place for families with children as there is an animation park and waterpark next to the hotel. You can also rent a bike and explore the picturesque surroundings. There is a nice children's playroom in the hotel and different facilities for out-of-door activities. I highly recommend the hotel to everyone who appreciates nature and wants to escape from the hustle and bustle of big cities.

Hotel is relatively clean

I stayed here for a few nights on a sightseeing trip and had a lovely stay. The location is convenient for getting around as there are tram and bus stops directly outside the hotel and also a metro station less than ten minutes away (Dworzec Gdanski). You can also walk to the Old town easily. To and from the airport I preferred taking a taxi though as there is no direct line. The breakfast had everything I expected; various breads, cereals and hot dishes such as scrambled egg and sausages and fruit. The staff are polite and welcoming. The rooms are clean, beds comfortable and the only noise I heard was from the odd siren outside during the night (I stayed in a room facing the busy street but was on the 5th floor so that helped). The rooms were very warm though and the air condition seemed to be set to heating only (maybe always at this time of year) so this was a little uncomfortable. The duvet was really thick as well so took a while to get used to. Other than that I think it's a great hotel for the price and location and would highly recommend it. The wifi was also superb, worked throughout the hotel and didn't cut out once.

The hotel is just perfect. Located close to main roads, easy to reach by car. There are enough parking places, even underground parking provided (paying). Team is very friendly, even in the bar (lady spoke only Polish). Got a room upgrade to a big suite which was big, stylish with comfy bed (sofa bed was also good enough). Glasses triple glazed, no noise at all! Good selection for breakfast, with good quality. Best porridge I ever had in Poland. Train and bus stops next to hotel, city can be reached in 20 minutes.