Gateway Inn

Unclean, unsafe, unsanitary, absolutely unacceptable conditions. Spent $150 for a night. Got there late, was already running late for a concert, set out stuff down and immediately left for the concert. We come back at 3:30 am and discover the absolutely atrocity of a motel room we were expected to sleep in for the night. We had no time to book a new room and find a different hotel. Once we notified the man running the desk and asked for our money back we were told no, and that he didn’t have authority to do so. I showed him the room and he had said it was “his fault he didn’t check the room before we came in” this was not a one time mistake. This dust, dirt and grime was a build up overtime, not an “oops I forgot to wipe down a surface once.” Black mold, mystery liquid marks on the ceiling and walls, 6 months worth of dust in the ac filter (not to mention the visible dust on the outside of it), dirty sheets, there wasn’t even a fitted sheet on the bed only a top sheet, dirt hair and dried up food between the wall and the head of the bed, drool stains on pillows and pillow cases, dust & hair everywhere. I felt like I was staying in someone’s personal bedroom, not a clean motel room. Fresh sheets and wiping down surfaces is the BARE MINIMUM expectation and yet there was an envelope from the cleaner in the room asking to “reward for their efforts” asking for a tip. Are you kidding me? What a joke. I should have dusted out the ac filter and left it in the envelope. I could have taken a bottle of windex and a rag and had that place clean in a matter of 10 minutes. It was actually pathetic how neglected this room was. Once we were leaving the parking lot the man came out to our car window and said he could refund me $50 and said to come back next time and he’d give me half off. HA! You really expect me to come stay there again after that? You could not PAY ME to stay in that place ever again. For $150 you could hire someone to detail clean every single room in that place. For that price you can get a nice room at the Hampton. Pathetic and unacceptable. Don’t stay here.

very clean and cordial , very nice employees. extremely clean & the woman who cleans the room is very kind . soft pillows , comfy beds .im. enjoying my visit here and will come back again if i ever need too

A second time staying at Gateway Inn. After a 7hour drive from Minnestoa. It so relaxing to have a clean, well set up and easy access to the room. The staff is very welcoming and helpful. If I get back to the area. I will stay at Gateway Inn.

Great little Inn...Staff was professional and very friendly. Rooms were clean, newly renovated and had all of the necessities. It's close to a lot of great restaurants and the neighborhood isn't terrible. Would definitely stay again.

I stayed here over the Thanksgiving Holiday and I was pleasantly impressed with how the room was set up. It wasn't your typical hotel furniture. It feels like your staying with family. I will be staying there again soon