Hyatt Place Hotels in Oakland County

The front desk personnel during check-in in the evening were not at all helpful and no willingness to support or help any guests queries but I was taken away with the one in the morning time, excellent attitude towards guests. Breakfast was pretty good, nice selection as well warm. Overall I would recommend it.

three main issues with my stay. 1) the shower was ridiculous - it literally took fifteen minutes to get anything like warm water coming out of the shower. I was lucky because I had time - if i was there for business and pressed to get out to a meeting, I would have been very upset. On the day I left, I was able to do my packing and tidy the room in the time it took for the water to run hot. Total waste of water 2) the closet had broken hinges on the door - not a huge issue, but generally made the room feel unloved and not cared for. Very simple maintenance could fix it, but no one cared enough to fix. Shows a lack of quality control for the customer experience 3) the walls were very thin - i could hear my neighbor come back at 2:45 am, play music on their phone, run the shower and then partake in some amorous night time activities through the wall. in general the location is good, service from the front desk and the housekeeping was good, parking is convenient

Stayed at this hotel for nearly a month on a business trip, and it was quite used to it, more than the above. There are free parking spaces, breakfast, gym and swimming pool, although the water in the pool is cooler in winter.