Guest User
November 27, 2021
First of all, the "Sea of Tranquility" therapeutic fasting program is not necessarily suitable for fasting beginners, as there is no supervision other than a 15-minute introduction and written instructions. Unprepared guests may find the week of fasting difficult. The "medical supervision" included in the service description is actually NOT included. Instead, the hotel books two appoin**ents for the guest in the local practice, which are charged directly to the guest. Weighing twice, measuring waist circumference and blood pressure, measuring ketones once - €135 extra gone, with no personal added value. You are only informed about the additional costs after the booking, which cannot be canceled free of charge - the reception thinks this is completely fine when I complained - a disgrace! It is also annoying that the telephone inquiry about table occupancy before booking is answered with "of course these are individual tables for meals". In fact, you are seated at tables for four with other guests. If you book a week in a 4* hotel for one and a half thousand euros, you can expect privacy at mealtimes and competent and reliable information from the hotel. In the end, you are left with the bitter aftertaste of not being taken seriously as a guest and of having been taken advantage of. It's a shame, because without these shortcomings you could perhaps actually have a relaxing time here.
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