Red Roof Inn Ocala

Good location, rooms are updated and check in was good. Very friendly staff. The rooms do not have a coffee maker is one thing i missed.

Mattress were very old, felt metal springs, need replaced

Very comfortable beds and great location.

Checked in just shy of midnight after a long drive. Immediately upon entering the room, I noticed something on the wall. Upon closer inspection, I found that it was a ROACH! My husband smashed it. We were exhausted & I told myself it was probably just one random roach that had arrived via a previous visitor. I was grossed out, but it was late & we didn't know the area well enough to search for other accommodations. The next morning I went into the bathroom to start getting ready for the day. What greeted me was ANOTHER ROACH! I have never dressed & packed so quickly in my life. I wanted out of there! My husband told the front desk person about the roaches when he returned the room keys & they just dismissed his comments by blaming the roaches on the constant flow of guests passing through. We didn't ask for a refund or anything of that nature, but we wanted to make sure the staff knew there was an issue. Apparently they don't care. Just think, if we had 2 ROACH encounters in 1 room, in less than an 8 hr stay, how many more are in that hotel???

I didn’t like how rude staff was to me and my family

Signed up for rewards program and received email for that. Created reservation online for this weekend and input my credit card information. Never received email confirmation. My reservation does not show under my rewards account. I reached out to the phone number listed and spoke to rep and supervisor and neither was able to tell me what happened to my reservation. Neither could assure me that if I booked again, I would not get billed twice. The first rep did not answer my question what happened, just kept saying there is no reservation. They were no help at all.

This hotel is only a few minutes away from the World Equestrian Center where for the last few years my best friends and I go to and expo center where they host Anime conventions! The hotel staff was great, the rooms clean and spacious, great amenities and beds were comfortable. The only thing was the pillows were too soft and small, and that’s not even a big deal at all! Definitely would love to go back for our next convention in the Ocala area

I booked my reservation on line. I looked for a decent rate that included breakfast. On line this location advertised breakfast and I found out this morning it was not offered. I won’t be returning.

Clean room and easy check in