Was very disappointed with the service. Front desk not very friendly or accommodating. Lobby ran out of coffee. Coffee maker in room did not work. When checking in we were given a gold member key holder. So I’m assuming we are a gold member. When I asked for my complimentary bottle of water, which is what the key holder stated I was told I wasn’t a gold member. But the card said I was. Then they have a wheel to spin for prizes at the front desk, free dessert, 10percent off dinner, etc. then I’m told it’s only for gold members. This is ridiculous. They would not let me spin the wheel which was clearly there for everyone. I have pictures and no where does this wheel say gold members only. Breakfast was terrible. Ham and cheese omelet without cheese and dry as a bone. For almost $300 a night I was not happy!