We chose to stay at this specific Hotel because of past great stays and experiences we have had at other Bonvoy portfolio properties, throughout the U.S. ( actually.. international destinations as well ). We were not disappointed. I booked 5 seperate rooms for a long weekend stay . The occasion was our son’s wedding in Winter Garden, FL. As this past weekend approached, there were a few changes to our familys room needs. ( Additional nights, changing a few room types, etc. ). I REALLY appreciate the fact that I was ALWAYS able to communicate directly with the Hotel property. The Fairfield Inn & Suites ALWAYS jumped into action to ensure they were doing everything they could. I would like to give a special shout out to Gen Manager, Carlos Gonzalez, along with Assistant General Manager, Susanna Sevilla. BOTH were “ on deck “ .. and always were available to communicate with. The entire stay ran smoothly.. and stands as a testament to great leadership and management skills at the Fairfield property in Ocoee, Florida. The property is clean.. no wait, it is immaculate. The breakfast buffet is wonderful.. the pool and spa area or spotless. And small details like easy access WIFI were much appreciated. And.. also a shout out to the entire housekeeping staff. They kept our room, spotless and clean. And to top it all off… the day we checked in…we found the housekeeping staff had made a heart sculpture out of towels on our bed. You guys are all just awesome.